Host and Hospitality Expert

2 months ago


West Chester, Pennsylvania, United States Iron Hill Brewery & Restaurant. Full time

About Our Brewery

Iron Hill Brewery & Restaurant is a leading brewery and dining destination, renowned for its exceptional customer service and welcoming atmosphere.

Job Summary

We are seeking a skilled and charismatic Host to join our team. As the first point of contact for our guests, you will be responsible for creating a warm and inviting experience that sets the tone for a memorable visit.

Key Responsibilities

  • Provide exceptional customer service, ensuring that every guest feels valued and appreciated.
  • Manage the flow of guests, ensuring a smooth and efficient experience.
  • Assist with take-out orders and provide recommendations on our menu and beer offerings.
  • Work collaboratively with our servers and bartenders to ensure seamless service.
  • Maintain a clean and organized workspace, adhering to our high standards of cleanliness and safety.

Requirements

  • At least 6 months of experience in customer-facing roles, preferably in the hospitality industry.
  • Flexibility to work a variety of shifts, including evenings and weekends.
  • Excellent communication and interpersonal skills.
  • A passion for delivering exceptional customer service and creating a positive experience for our guests.
  • Able to work effectively in a fast-paced environment and multitask with ease.

What We Offer

  • A competitive hourly rate and opportunities for advancement.
  • A comprehensive benefits package, including medical, vision, and dental insurance.
  • A 401(k) plan with company match.
  • Free primary care through 98point6.
  • Healthy employee shift meals and discounts on food and beer.
  • Opportunities for growth and development, including training and education programs.

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