Brewery Experience Specialist
5 days ago
About Our Brewery
Iron Hill Brewery & Restaurant is a leading brewery and dining destination, renowned for its exceptional customer service and welcoming atmosphere.
Job Summary
We are seeking a skilled and charismatic Host to join our team. As the first point of contact for our guests, you will be responsible for creating a warm and inviting experience that sets the tone for a memorable visit.
Key Responsibilities
- Provide exceptional customer service, ensuring that every guest feels valued and cared for.
- Manage the flow of guests, ensuring a smooth and efficient experience.
- Assist with take-out orders and provide recommendations on our menu and beer offerings.
- Work collaboratively with our servers and bartenders to ensure seamless service.
- Maintain a clean and organized workspace, adhering to our high standards of cleanliness and safety.
Requirements
- At least 6 months of experience in customer-facing roles, preferably in the hospitality industry.
- Flexibility to work a variety of shifts, including evenings and weekends.
- Excellent communication and interpersonal skills, with a passion for delivering exceptional customer service.
- Able to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Ability to lift up to 25 pounds and stand for long periods.
What We Offer
- A competitive hourly rate and opportunities for advancement.
- A comprehensive benefits package, including medical, vision, and dental insurance.
- Free primary care through 98point6.
- A 401(k) plan with company match.
- Healthy employee shift meals and discounts on food and beer.
- Opportunities for growth and development, including training and education programs.
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