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Client Engagement Specialist

2 months ago

Calabasas, California, United States Feature LLC Full time
Job Overview

CLIENT ENGAGEMENT SPECIALIST

The Client Engagement Specialist is essential to the organization's growth by fostering genuine relationships with customers. This full-time role focuses on delivering a tailored experience to clients, assisting them throughout their interactions with our retail spaces, and overseeing client communications. Key responsibilities include:

  • Interacting with distinguished clients during busy periods on the sales floor
  • Attracting new clientele and developing a robust client portfolio
  • Keeping abreast of product information and effectively communicating it to clients

The ideal candidate should demonstrate outstanding interpersonal abilities, a keen interest in fashion, and meticulous attention to detail. Essential qualifications for this position encompass:

  • 2-3 years of experience in retail sales or customer service
  • A background in customer-centric settings
  • A high degree of self-motivation and capability to work autonomously
  • Excellent communication skills, both face-to-face and online

Success in this role will be evaluated through monthly performance metrics, including sales targets, outreach initiatives, and new client onboarding. Benefits of this position include employee discounts and a collaborative team atmosphere.