Mental Health Support Specialist

9 hours ago


Des Moines, Iowa, United States Trinity Health Full time
Job Summary

We are seeking a skilled Mental Health Technician to join our team at Trinity Health. As a Mental Health Technician, you will provide direct care to patients in our Behavioral Health Services, working closely with professional staff to ensure the highest level of care.

Key Responsibilities
  • Provide direct patient care, including developing and facilitating psycho-education and diversionary activities.
  • Maintain a therapeutic perspective and approach when interacting with patients, promoting a non-judgmental and accepting environment.
  • Document observations and care provided, ensuring accurate and thorough records.
  • Participate in Patient Care Conferences and convey pertinent information to RNs and other healthcare team members.
  • Assist in providing a clean and safe environment, working knowledge of hospital emergency procedures.
  • Perform registration, scheduling, and charge posting duties in the Behavioral Health Clinic.
  • Engage in therapeutic conversation with patients, interacting with them in accordance with appropriate therapeutic boundaries.
  • Accompany patients off-unit for tests, visitation, and other activities as staffing and milieu allow.
  • Participate in crisis intervention and share responsibility of routine patient rounds with other nursing staff.
Requirements
  • High school diploma or equivalent required; BS in health-related area or 1 year of experience in healthcare preferred.
  • Knowledge of medical office practices, office equipment, medical terminology, data entry, and micro-office software preferred.
  • Proof of completion of Mandatory Reporter - Child and/or Dependent Adult Abuse training within 3 months of hire.
  • American Heart Association Basic Life Support (BLS) for Healthcare Providers certified within 6 weeks of hire.
About Trinity Health

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. We are committed to diversity, equity, and inclusion, and strive to create a workplace that values and respects the unique perspectives and experiences of our colleagues and patients.



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