Clinical Specialist

3 weeks ago


Newport News, Virginia, United States ivWatch, LLC Full time
Job Summary

We are seeking a highly skilled Clinical Specialist to join our team at ivWatch, LLC. As a Clinical Specialist, you will play a critical role in providing clinical and technical expertise to support the sales process, while also building strong relationships with customers and colleagues.

Key Responsibilities
  • Acquire and Maintain Expertise: Develop and maintain in-depth knowledge of ivWatch products, iv infusion, and vascular access practices.
  • Provide Educational Training: Deliver educational training, clinical processes, and procedures to customers and colleagues, ranging from one-on-one sessions to group facilitation.
  • Build and Nurture Relationships: Integrate into customer accounts, build trust, and establish strong rapport with customers, while nurturing existing Key Opinion Leader (KOL) relationships and building new ones.
  • Provide Sales Support: Offer medical professionals sales support, information, and training on the use of ivWatch products through staff education, in-services, and technical troubleshooting.
  • Identify Customer Needs: Use clinical expertise to identify customer training and in-service needs, with the goal of increasing customer usage through regular ongoing support.
  • Develop and Maintain Account Knowledge: Develop and maintain an in-depth knowledge of assigned accounts and customers.
  • Conduct Evaluations and Implementations: Conduct evaluations, implementations, and ongoing support within all accounts.
  • Provide Guidance and Support: Provide sales support, clinical in-services, training, and guidance to current or potential customers.
  • Maintain Positive Communications: Maintain positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
  • Attend Industry Events: Attend trade shows and conferences to stay up-to-date on new products and technologies, and to meet with other sales representatives and clients.
  • Comply with Regulatory Requirements: Comply with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, and Company policies, operating procedures, processes, and task assignments.
Requirements
  • Education: Bachelor's degree in nursing or equivalent with an R.N. designation.
  • Clinical and Industry Background: Strong clinical and industry background with an in-depth understanding of iv IV therapy.
  • Teaching and Technical Device Training Experience: Teaching and technical device training education experience.
  • Interpersonal and Communication Skills: Excellent interpersonal, mentoring, verbal, written, and presentation skills.
  • Ability to Work in a Fast-Paced Environment: Ability to work in a fast-paced environment with tight deadlines and multiple tasks, with a strong sense of urgency.
  • Self-Motivation and Flexibility: Self-motivation, taking on additional responsibilities without being asked, and managing priorities with minimal supervision.
  • Travel Requirements: Willingness to travel extensively, approximately 60-75% of the time, as needed.

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