Repair Dispatch Manager

2 days ago

Frederick, Maryland, United States U-Haul Full time
Job Title: Repair Dispatch Manager

About the Role:
As a Repair Dispatch Manager at U-Haul, you will play a crucial role in ensuring the company's fleet of equipment is in top condition. Your primary responsibility will be to coordinate maintenance and repair initiatives to support repair shops, centers, and vendors in your area. This involves liaising with various stakeholders, including marketing companies, centers, repair shops, vendors, and occasionally customers.

Key Responsibilities:
  • Route and schedule mobile repair technicians to complete needed repairs.
  • Monitor equipment in the field to strategically plan maintenance.
  • Oversee transfer drivers.
  • Work closely with Roadside Assistance Team members.
  • Organize maintenance campaigns and initiatives.
  • Prospect and maintain relationships with service providers.
  • Review and audit repair records.
  • Monitor outside garages for quality of work performed on U-Haul rental equipment.

Requirements:
  • Ability to work on call.
  • General mechanical knowledge.
  • Multi-unit-style management experience.
  • Communicate professionally and be eager to collaborate with others.
  • Proficient computer skills (especially Microsoft Office).
  • Reasonable and predictable attendance.

Benefits:
  • Paid holidays, vacation, and sick days, if eligible.
  • Career stability.
  • Gym Reimbursement Program, if eligible.
  • Opportunities for advancement.
  • Valuable on-the-job training.
  • Complete Benefit Plan, if eligible.
  • RRSP payroll deduction plan.
  • Deferred profit-sharing plan, if eligible.
  • You Matter Program (EAP).
  • Mindset App Program.
  • Wellness Programs.
  • Discounts on Apple products, Dell computers, hotels, and more.

Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes, or chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves, or shields.

Physical Demands:
The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs. assisted or unassisted.

U-Haul Holding Company, and its family of companies, including U-Haul International, Inc. (''U-Haul''), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020, as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need-to-know basis.

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