Regional Claims Supervisor

2 weeks ago

Hartford, Connecticut, United States PMA Companies Full time
Job Title: Regional Claims Supervisor

As a Regional Claims Supervisor at PMA Companies, you will play a critical role in ensuring the successful management of claims within our organization. This position requires a strong leader who can effectively supervise claims staff, provide technical direction, and foster a culture of communication.

Key Responsibilities:
  • Manage the assignment of losses to claims staff and provide ongoing guidance through effective diary management.
  • Ensure timely and accurate documentation of claim activity.
  • Select, train, coach, and mentor unit personnel.
  • Plan staff responsibilities and direct activities to meet department goals in accordance with approved plans and budgets.
  • Develop staff to respond to current and anticipated needs of the department and determine career development goals of individuals.
  • Ensure appropriate case reserves consistent with company guidelines.
  • Extend settlement authority on claims exceeding adjuster's granted authority.
  • Develop, recommend, and implement short-range objectives consistent with company business goals, guidelines, and programs.
  • Recognize and analyze trends across the claims portfolio at the adjuster, unit, and account levels.
  • Report on observations and recommend remedial action as needed.
  • Administer salary and personnel programs under guidance of manager.
  • Utilize quality assurance programs and develop training agenda based on opportunities for improvement.
  • Utilize performance management process effectively to maximize performance of employees, correct performance problems, provide development opportunities, and promote effective communication with employees.
  • Manage the account management process and resolve service issues.
  • Promote effective communication among and between work groups, and between management and employees.
  • Demonstrate commitment to Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards, and laws applicable to job responsibilities in the performance of work.
Requirements:
  • Bachelor's degree and/or a minimum of three years of work experience in an insurance-related industry required.
  • Extensive knowledge of WC regulations in Connecticut, insurance contracts, applicable law, and adjusting techniques.
  • Previous supervisory experience.
  • Familiarity with medical terminology.
  • Demonstrated leadership, coaching, mentoring, and teamwork skills.
  • Advanced skills in applying sound judgment/analysis, decision making/problem solving, planning, and organization, and negotiation.
  • Excellent verbal and written communication skills.
  • Excellent customer service and collaboration skills gained through previous work experience.
  • Computer literacy, including working knowledge of MS Office Product Suite, i.e., Word, Excel, PowerPoint.
  • Chartered Property Casualty Insurance (CPCU); Associate in Claims (AIC) designation or similar professional designation desired.
  • Ability to travel for business purposes; approximately 15%.

  • Auto Claims Arbitration Supervisor

    1 week ago

    Hartford, Connecticut, United States EXL Full time

    Job SummaryWe are seeking a highly skilled Auto Claims Arbitration Supervisor to join our team at EXL. As a key member of our insurance operations team, you will be responsible for providing coaching and guidance to our team members, managing day-to-day activities, and ensuring timely resolution of client issues.Key Responsibilities:Provide coaching and...

  • Warranty Claims Specialist

    2 months ago

    Hartford, Connecticut, United States Alcom of Wiconsin Full time

    Job Description**Job Title:** Warranty Claims Specialist**Job Summary:** We are seeking a highly organized and detail-oriented Warranty Claims Specialist to join our team at Alcom of Wisconsin. As a key member of our Warranty Department, you will be responsible for processing warranty claims and maintaining strong relationships with our dealer network.**Key...

  • Auto Claims Arbitration Supervisor

    1 week ago

    Hartford, Connecticut, United States EXL Full time

    At EXL, we're seeking a skilled Auto Claims Arbitration Supervisor to join our team. As a key member of our operations team, you'll be responsible for handling customer complaints, conducting training, and implementing process improvements.Key Responsibilities:Resolve customer complaints in a timely and professional mannerDevelop and deliver training...

  • Regional Account Executive

    4 days ago

    Hartford, Connecticut, United States ServiceMaster TRS Full time

    Job DescriptionServiceMaster TRS is seeking a dynamic and results-oriented Regional Account Executive to join our team. In this pivotal role, you will be responsible for driving large loss and commercial sales by developing and maintaining relationships with key referral sources, including commercial brokers, agents, adjusters, claims managers, and risk...

  • General Manager East Region

    2 weeks ago

    Hartford, Connecticut, United States Trinity Health Full time

    Job Summary:As the General Manager of the Regional Health Ministry's (RHM) Food & Nutrition Services (FANS) Department, you will be responsible for overseeing the day-to-day operations of the department in a community hospital or single site setting. This role requires strong leadership and management skills, as well as the ability to develop and implement...

  • Regional Operations Manager

    3 weeks ago

    Hartford, Connecticut, United States Alamon Inc. Full time

    Job Summary:Alamon Inc., a Montana-based employee-owned company since 1975, provides installation services to the utilities, energy, and communications industries nationwide. As a Regional Operations Supervisor, you will play a critical role in overseeing operational activities across multiple sites within a designated region, managing teams, ensuring...

  • Market Operations Supervisor

    3 weeks ago

    Hartford, Connecticut, United States Lowe's Full time

    About the RoleWe are seeking a highly skilled and experienced Market Operations Supervisor to join our team at Lowe's. As a key member of our operations team, you will be responsible for leading and supervising a team of Customer Service Associates, ensuring the smooth operation of our delivery services, and driving business results.Key ResponsibilitiesLead...

  • Senior Technical Supervisor

    4 weeks ago

    Hartford, Connecticut, United States Solventum Full time

    Job Title: Senior Technical SupervisorSolventum is seeking a highly motivated and experienced Senior Technical Supervisor to lead our cross-functional agile/Scrum teams in developing software products used domestically and internationally. As a key member of our Clinical and Economic Research team, you will be responsible for providing direct technical...

  • Senior Technical Supervisor

    3 weeks ago

    East Hartford, Connecticut, United States Solventum Full time

    Job Title: Senior Technical SupervisorSolventum is seeking a highly motivated and experienced Senior Technical Supervisor to lead our teams developing software products used domestically and internationally to ensure accurate grouping, editing, and reimbursement of health care claims and to improve the quality of health care.About the RoleThe Senior...

  • Regional Operations Manager

    3 weeks ago

    Hartford, Connecticut, United States Alamon Inc. Full time

    Job SummaryAlamon Inc., a Montana-based employee-owned company since 1975, provides installation services to the utilities, energy, and communications industries nationwide. We offer a dynamic work environment with opportunities for professional growth and development.Key ResponsibilitiesTeam Management: Oversee and mentor operations staff across the region,...

  • Retail Operations Supervisor

    3 weeks ago

    Hartford, Connecticut, United States Global Partners Full time

    Position Overview:Global Partners LP is on the lookout for a Retail Operations Supervisor to enhance our team. Our organization manages fuel stations and convenience outlets throughout the Northeast region. In this role, you will support the Store Manager in overseeing daily operations, managing personnel, and ensuring a high level of customer...

  • Retail Operations Supervisor

    3 weeks ago

    Hartford, Connecticut, United States Global Partners Full time

    Position Overview:Global Partners LP is in search of a Retail Operations Supervisor to enhance our team. Our organization manages a network of fuel stations and convenience outlets throughout the Northeast region. In this role, you will support the Store Manager in overseeing daily operations, managing personnel, and ensuring a high level of customer...

  • Administrative Nurse Supervisor

    2 weeks ago

    Hartford, Connecticut, United States Trinity Health Of New England Full time

    Job Summary:We are seeking an experienced Registered Nurse to fill the role of Administrative Supervisor at Trinity Health Of New England. This position will be responsible for collaborating with directors and managers to ensure continuity of patient care by providing adequate resources on a shift-to-shift basis.Key Responsibilities:Collaborate with the...

  • Health Program Assistant 1(Hybrid)

    1 month ago

    Hartford, Connecticut, United States State of Connecticut Full time

    Job SummaryWe are seeking a highly skilled and motivated individual to join our team as a Health Program Assistant 1(Hybrid) in the Department of Social Services. This role will provide support to the Pharmacy Unit in the Division of Health Services, Integrated Care, at Central Office.Key ResponsibilitiesAssist in the preparation of sections of state health...

  • Account Executive, PI Marine

    3 weeks ago

    Hartford, Connecticut, United States Jobs via eFinancialCareers Full time

    Job Title: Account Executive, PI MarineJob Summary:We are seeking an experienced Account Executive to join our Personal Insurance Boat & Yacht Team. As an Account Executive, you will be responsible for managing the profitability, growth, and retention of an assigned book of business for a state and/or region. You will also be responsible for underwriting...

  • Workers Compensation Team Lead

    4 weeks ago

    East Hartford, Connecticut, United States GB - Global Full time

    About the RoleWe are seeking a highly skilled and experienced Workers Compensation Supervisor to join our team at GB - Global. As a key member of our claims team, you will be responsible for leading and guiding a team of claims professionals to deliver high-quality and efficient service to our clients.Key ResponsibilitiesSupervise and lead a team of claims...

  • Field Representative

    1 week ago

    Hartford, Connecticut, United States US Census Bureau Full time

    Job Summary:This position involves collecting survey data from respondents in the field. The incumbent will be responsible for communicating with respondents, supervisors, and other persons as appropriate. The role requires reading survey materials, conducting door-to-door surveys, and explaining the purpose of the survey to respondents.Key...

  • Medical Biller

    2 weeks ago

    Hartford, Connecticut, United States Charles T. Sitrin Health Care Center Full time

    Job Title: Medical BillerLocation: New Hartford, NYCategory:Job Description:Department: AccountingPosition: Medical BillerSupervisor: Director of FinanceHours: Full-time, regular hoursHourly Rate: $17.00 to $20.00 per hour, commensurate with experience.Duties:Responsible for all outpatient billings, including corrected claims and re-billing as...

  • Launch Your Insurance Career with a Leader in Property and Casualty

    1 day ago

    Hartford, Connecticut, United States Utica National Insurance Group Full time

    Company Overview Utica National Insurance Group is an award-winning property and casualty insurance carrier with a strong presence in the Eastern United States. With a commitment to making people feel secure, appreciated, and respected, our company has built a reputation for excellence in the industry. Our corporate promise serves as the foundation for...

  • Health Program Assistant 1(Hybrid)

    2 months ago

    Hartford, Connecticut, United States State of Connecticut Full time

    Job SummaryWe are seeking a highly skilled and motivated individual to join our team as a Health Program Assistant 1(Hybrid) at the State of Connecticut. This role will provide assistance in the compilation and interpretation of fiscal and programmatic data and statistics, development and implementation of program plans, grant management and monitoring.Key...