Desktop Support Specialist

4 days ago


Silver Spring, Maryland, United States Talent Groups Full time
Desktop Support Specialist

We are seeking a skilled Desktop Support Specialist to join our team. As a key member of our IT support team, you will be responsible for providing front-line support to our clients, troubleshooting and resolving technical issues, and working collaboratively with our team to deliver exceptional customer service.

Key Responsibilities:
  • Provide technical support to clients via phone, email, and remote desktop sessions
  • Diagnose and resolve technical issues with Microsoft Windows and other technologies
  • Manage ticket queue and triage tickets using Servicenow
  • Collaborate with the team on client projects and initiatives
  • Assist with account creation and computer setup for new hires
  • Identify opportunities for automation and process improvement
Requirements:
  • Strong technical skills with Microsoft Windows and other technologies
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving skills and attention to detail

We offer a competitive salary and a dynamic work environment. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.



  • Silver Spring, Maryland, United States Scuttlebutt Services, LLC Full time

    Technical Support RoleWe are seeking a skilled Technical Support Specialist to join our team at Scuttlebutt Services, LLC. As a key member of our IT department, you will provide top-notch technical assistance and support to our clients.Key Responsibilities:Provide technical assistance and support for incoming queries and issues related to computer systems,...


  • Silver Spring, Maryland, United States Scuttlebutt Services, LLC Full time

    Technical Support RoleWe are seeking a skilled Technical Support Specialist to join our team at Scuttlebutt Services, LLC. As a key member of our support team, you will provide exceptional technical assistance and support related to computer systems, hardware, and software.ResponsibilitiesProvide technical assistance and support for incoming queries and...


  • Silver Spring, Maryland, United States Addison Group Full time

    Job Title: Support EngineerAt Addison Group, we are seeking a highly skilled Support Engineer to join our team. As a Support Engineer, you will be responsible for providing expert technical support and solution development for our clients' technology infrastructure.Key Responsibilities:Manage and optimize the Enterprise Azure cloud environment and...

  • Support Specialist

    7 days ago


    Silver Spring, Maryland, United States Addison Group Full time

    Job DescriptionAn ideal candidate would have 5+ years of experience with a completed bachelor's degree and hands-on experience with virtual devices, working with Azure and O365, writing PowerShell scripts, working with security alerts, and assessing and updating documentation.Education• Bachelor's Degree and five years of specific IT-support experience OR...


  • Silver Spring, Maryland, United States Abacus Technology Full time

    Job Title: Help Desk SpecialistAbacus Technology is seeking a skilled Help Desk Specialist to provide top-notch technical support to our end-users in an enterprise-level environment.Responsibilities:Provide phone and in-person technical support to end-users using the ServiceNow Platform.Install, configure, upgrade, patch, and troubleshoot approved software,...

  • IT Support Specialist

    3 weeks ago


    Silver Spring, Maryland, United States Refined Technologies, Inc. Full time

    About the RoleWe are seeking a highly skilled IT Specialist to join our team at Refined Technologies, Inc. As an IT Specialist, you will be responsible for providing technical support to our organization, ensuring the smooth operation of our computer systems and networks.Key ResponsibilitiesMonitor and respond to user requests for technical support via...


  • Silver Spring, Maryland, United States Trinity Health Full time

    About the RoleWe are seeking a highly skilled Marketing Communications Specialist to join our team at Trinity Health. As a key member of our marketing team, you will be responsible for implementing consumer and physician marketing plans to promote strategic priorities of Holy Cross Health and its operating divisions.Key ResponsibilitiesDevelop and implement...


  • Silver Spring, Maryland, United States Info Way Solutions Full time

    Medical Support Specialist **Job Summary:** We are seeking a highly skilled Medical Support Specialist to join our team at Info Way Solutions. As a Medical Support Specialist, you will play a vital role in providing exceptional patient care and support to our healthcare team. **Key Responsibilities:** * Room patients and take vitals * Enter patient...


  • Silver Spring, Maryland, United States Trinity Health Full time

    Job Title: Marketing Communications SpecialistWe are seeking a highly skilled Marketing Communications Specialist to join our team at Trinity Health. As a key member of our marketing team, you will be responsible for developing and implementing effective marketing strategies to promote our healthcare services and products.Key Responsibilities:Develop and...


  • Silver Spring, Maryland, United States YMCA of Metropolitan Washington Full time

    {"Job Title": "Family Support Specialist", "Job Summary": "We are seeking a highly motivated and compassionate Family Support Specialist to join our team at the YMCA of Metropolitan Washington. As a Family Support Specialist, you will play a critical role in connecting, supporting, and empowering families with youth engaging in at-risk behaviors in the...


  • Silver Spring, Maryland, United States Riverside Technology, inc. Full time

    Job Title: Instructional Design Support SpecialistRiverside Technology, inc. is seeking an experienced Instructional Design Support Specialist to join our team. As an Instructional Design Support Specialist, you will play a critical role in developing engaging, accessible learning materials and training programs that support our organization's...


  • Silver Spring, Maryland, United States Platinum Seniors Care Full time

    Job SummaryPlatinum Seniors Care is seeking a highly organized and detail-oriented Administrative Support Specialist to provide administrative and human resources support to our office and contract staff.Key Responsibilities:Administrative Support:Provide general clerical support, including filing, scanning, and data entry.Update and maintain accurate...


  • Silver Spring, Maryland, United States Chenega Corporation Full time

    Job Title: Senior Contract Support SpecialistChenega Corporation is seeking a highly skilled Senior Contract Support Specialist to join our team. As a key member of our acquisition team, you will provide intermediate support and assistance in all areas of Federal Acquisition Regulation (FAR) based Federal procurement.Responsibilities:Prepare and review...


  • Silver Spring, Maryland, United States Huntsman Full time

    Job Title: Sales Support SpecialistJob Summary:Huntsman Corporation is a global leader in the production and marketing of differentiated and specialty chemicals. We are seeking a highly skilled Sales Support Specialist to join our team in The Woodlands, Texas. This role will provide strong analytical support to the Polyurethanes Division, focusing on sales...


  • Silver Spring, Maryland, United States Action Behavior Centers Full time

    About the RoleWe are seeking a highly motivated and compassionate In-Home Autism Support Specialist to join our team at Action Behavior Centers. As an In-Home Autism Support Specialist, you will have the opportunity to work with children with Autism Spectrum Disorder and their families in a supportive and nurturing environment.Key ResponsibilitiesProvide...


  • Silver Spring, Maryland, United States Comprehensive Medical Care, LLC Full time

    Position OverviewComprehensive Medical Care, LLC is seeking a dedicated Healthcare Support Specialist to join our dynamic team. This role is essential in providing support within a busy internist practice.Job ResponsibilitiesThe successful candidate will be responsible for assisting in various clinical tasks, ensuring a smooth workflow in our medical...


  • Silver Spring, Maryland, United States Action Behavior Centers Full time

    About the RoleWe are seeking a highly motivated and compassionate In-Home Autism Support Specialist to join our team at Action Behavior Centers. As an In-Home Autism Support Specialist, you will have the opportunity to work with children with Autism Spectrum Disorder and their families in a supportive and nurturing environment.Key ResponsibilitiesProvide...


  • Silver Spring, Maryland, United States GAMA-1 Technologies Full time

    Job SummaryWe are seeking a highly skilled and motivated Help Desk Tier 1/2 to join our team at GAMA-1 Technologies. As a key member of our IT Customer Support team, you will be responsible for providing timely and effective technical support to our customers.Key ResponsibilitiesProvide technical support to customers via phone, email, and walk-insIdentify,...


  • Silver Spring, Maryland, United States Montgomery County Public Schools Full time

    Job SummaryThis position involves assisting teachers in promoting student learning and well-being in a supportive educational environment. The ideal candidate will have a strong understanding of child development, instructional strategies, and policies of Montgomery County Public Schools.Key ResponsibilitiesAssist teachers in implementing the instructional...


  • Silver Spring, Maryland, United States Riverside Technology, inc. Full time

    Job DescriptionRiverside Technology, inc. is seeking an experienced Instructional Design Support Specialist to join our team. As a key member of our instructional design team, you will be responsible for designing and developing high-quality learning experiences that meet the needs of our diverse learners.Key Responsibilities:Collaborate with subject matter...