Customer Service Representative

5 days ago


Camden, New Jersey, United States Cooper University Health Care Full time
Job Summary

We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Cooper University Health Care. As a key member of our diet office, you will be responsible for providing exceptional customer service to patients and their families, ensuring their dietary needs are met with accuracy and efficiency.

Key Responsibilities

• Process patient diet orders and take phone calls for room service, guiding patients through menu choices in accordance with their dietary requirements.
• Maintain accurate records of patient diet orders and coordinate the processing of AM and PM nourishment orders.
• Print AM and PM nourishment labels and take phone calls and fax orders for all food requests.
• Provide exceptional customer service, solving problems and treating customers with dignity and respect.

Requirements

• High School diploma or equivalent required.

About Us

Cooper University Health Care is a leading healthcare provider in South Jersey, committed to delivering exceptional patient care and innovative medical services. We offer a comprehensive benefits package, competitive compensation, and opportunities for professional growth and development.

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