Sales Director

4 days ago

Ocala, Florida, United States Hotel Development and Management Group Full time
Job Summary:

As a Sales Manager at Hotel Development and Management Group, you will lead the sales effort to meet sales quotas and goals. You will create sales plans, analyze data, and work within a team to achieve the company's vision, mission, and core values.

Key Responsibilities:

  • Meet or exceed set goals for activity, productivity, and booking.
  • Initiate and follow up on all leads for the hotel in all market segments/territory.
  • Maintain and participate in an active sales solicitation program.
  • Monitor production of all top accounts and evaluate trends within your market.
  • Regularly contact existing accounts based on the tracing frequencies of the sales automation system.
  • Develop a full working knowledge of the hotel's operations, including Breakfast, Market Place, Guest Services, and Housekeeping.
  • Conduct professional site inspections of the hotel with clients, exhibiting key amenities and benefits.
  • Approach all encounters with guests and team members in a friendly, professional service-oriented manner.
  • Participate as a team player with other key leaders and demonstrate hospitable behavior.
  • Develop trackable sales leads and LNR Production.
  • Understand and review hotel revenue forecasts, occupancy reports, and ADR Goals.
  • Complete all training required by the brand in a timely manner.

Requirements:

  • Ability to understand and execute customer service standards and brand standards.
  • Ability to work collaboratively with hotel service team in providing exceptional customer service.
  • Superior guest and account relations skills.
  • Excellent telephone communication skills.
  • Strong overall sales skills and ability to effectively negotiate and close business.
  • Excellent verbal and written communication skills.
  • Operational knowledge and/or appreciation of operational challenges.
  • Assertive at establishing new customer relationships.
  • Exhibits self-confidence, energy, and enthusiasm.
  • Basic software knowledge (Microsoft Office, etc.).
  • Valid driver's license from the appropriate state.
  • Action Orientation to capitalize on opportunities to secure revenue and to resolve problems independently.
  • Drive for Results demonstrated in achievement of individual and property goals.
  • Time Management skills to utilize available time effectively and to attend to a broad range of activities.
  • Demonstrates Perseverance, pursuing objectives with energy, seldom giving up before finishing, especially in the face of resistance or setbacks, and focusing on priorities despite distractions.

Job Type:
Non Exempt

Education:
High school or equivalent (Required)

Vision:
To positively impact the people and world around us

Mission:
Brilliance in the basics of hospitality

Core Values:
Teamwork, Communication, Resourcefulness, Leadership, Innovation

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