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Sales Director
1 month ago
As a Sales Manager at Hotel Development and Management Group, you will lead the sales effort to meet sales quotas and goals. You will create sales plans, analyze data, and work within a team to achieve the company's vision, mission, and core values.
Key Responsibilities:
- Meet or exceed set goals for activity, productivity, and booking.
- Initiate and follow up on all leads for the hotel in all market segments/territory.
- Maintain and participate in an active sales solicitation program.
- Monitor production of all top accounts and evaluate trends within your market.
- Regularly contact existing accounts based on the tracing frequencies of the sales automation system.
- Develop a full working knowledge of the hotel's operations, including Breakfast, Market Place, Guest Services, and Housekeeping.
- Conduct professional site inspections of the hotel with clients, exhibiting key amenities and benefits.
- Approach all encounters with guests and team members in a friendly, professional service-oriented manner.
- Participate as a team player with other key leaders and demonstrate hospitable behavior.
- Develop trackable sales leads and LNR Production.
- Understand and review hotel revenue forecasts, occupancy reports, and ADR Goals.
- Complete all training required by the brand in a timely manner.
Requirements:
- Ability to understand and execute customer service standards and brand standards.
- Ability to work collaboratively with hotel service team in providing exceptional customer service.
- Superior guest and account relations skills.
- Excellent telephone communication skills.
- Strong overall sales skills and ability to effectively negotiate and close business.
- Excellent verbal and written communication skills.
- Operational knowledge and/or appreciation of operational challenges.
- Assertive at establishing new customer relationships.
- Exhibits self-confidence, energy, and enthusiasm.
- Basic software knowledge (Microsoft Office, etc.).
- Valid driver's license from the appropriate state.
- Action Orientation to capitalize on opportunities to secure revenue and to resolve problems independently.
- Drive for Results demonstrated in achievement of individual and property goals.
- Time Management skills to utilize available time effectively and to attend to a broad range of activities.
- Demonstrates Perseverance, pursuing objectives with energy, seldom giving up before finishing, especially in the face of resistance or setbacks, and focusing on priorities despite distractions.
Job Type:
Non Exempt
Education:
High school or equivalent (Required)
Vision:
To positively impact the people and world around us
Mission:
Brilliance in the basics of hospitality
Core Values:
Teamwork, Communication, Resourcefulness, Leadership, Innovation