Customer Service Representative

3 weeks ago


Arlington, Virginia, United States U-Haul Full time
Job Summary:

U-Haul is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring that customers receive the help they need, and maintaining a positive and supportive work environment.

Responsibilities:

Assist customers with U-Haul products and services

Use U-Scan technology to manage rentals and inventory

Move and hook up U-Haul trucks and trailers

Clean and inspect equipment on the lot

Answer customer questions and educate them on products and services

Prepare rental invoices and accept equipment returned from rental

Install hitches and trailer wiring

Fill propane and drive a forklift (certification offered through U-Haul)

Requirements:

Valid driver's license and good driving record

High school diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts, and you may be required to use protective clothing or gear. You will work in a fast-paced environment with a supportive team.

What We Offer:

Career stability

Opportunities for advancement

Mindset App Reimbursement

Gym Reimbursement Program

Health insurance and prescription plans

Paid holidays, vacation, and sick days

Life insurance

MetLaw Legal program

MetLife auto and home insurance

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

24-hour physician available for kids

Dental and Vision Plans

Business travel insurance

You Matter EAP

LifeLock Identity Theft Protection

Critical Illness/Group Accident Insurance

Dave Ramsey's SmartDollar Program

Why Work at U-Haul?

U-Haul is an equal opportunity employer and values diversity in the workplace. We offer a supportive work environment, opportunities for advancement, and a comprehensive benefits package. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career, we encourage you to apply.

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