District Director of Retail Operations

1 week ago

Lubbock, Texas, United States Northern Tool Full time
Job Summary

We are seeking a highly skilled and experienced Regional Retail Operations Manager to oversee the management of retail store operations in assigned geographic areas, driving sales growth and profitability for Northern Tool.

Key Responsibilities
  • Store Operations Management: Coordinate and manage all retail store operations in assigned geographic areas to achieve established Company goals and objectives.
  • Sales and Profit Growth: Lead a team of assigned stores in achieving sales and profit goals by fostering a strong focus on sales growth.
  • Team Leadership: Supervise and coordinate the work of others, ensuring effective communication and collaboration among team members.
  • Strategic Planning: Participate in establishing meaningful goals and policies pertaining to store operations and develop effective plans to attain goals.
  • Staffing and Training: Ensure assigned areas are sufficiently staffed with qualified and talented employees to meet work requirements and stay within budgeted payroll matrix guidelines.
  • Inventory Management: Monitor inventory management by working with the Merchandising department on any stock issues that negatively impact sales or profits.
  • Loss Prevention: Monitor compliance of all loss prevention and shrink control policies and procedures to protect Company assets.
  • Expense and Sales Budgeting: Monitor compliance of stores to expense and sales budgets, taking appropriate action to correct deviations as needed.
  • Regional Meetings: Attend all scheduled regional meetings and schedule and conduct related store management meetings.
  • New Store Openings: Ensure assigned new stores are opened within the designated timeframe, staffed with top-quality management, and all staff members receive necessary training prior to opening.
  • Service Center Operations: Research and recommend locations where Service Centers should be operating, determining staffing needs for each operating Service Center within the Region.
Requirements
  • Education: Bachelor's degree or equivalent in business administration, management, or other appropriate field.
  • Experience: At least 7 years of related work experience in retail sales and/or management, with at least 3 years of supervisory experience.
  • Skills: Knowledge of retail merchandising, light industrial products, hydraulics, and other Company products, with high mechanical aptitude preferred.
  • Leadership: Ability to supervise and coordinate the work of others, with strong leadership and sound decision-making qualities.
  • Communication: Ability to communicate effectively, both orally and in writing, with a wide variety of customers, Company personnel, and others.
Physical Demands
  • Physical Activity: Frequently required to use hands to handle objects and talk or hear, with ability to lift up to 70 pounds.
  • Travel: Ability to travel up to 75% of work week.

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