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Healthcare Support Specialist

2 months ago

Loma Linda, California, United States Loma Linda Univ Medical Center Full time

Position Overview: Patient Care Assistant

Welcome to the dedicated environment of Loma Linda University Medical Center, where we uphold a commitment to compassionate care and professional excellence. Our core values encompass integrity, teamwork, and a holistic approach to patient wellness.

  • The Patient Care Assistant (PCA) operates under the guidance of a Registered Nurse (RN) within a vibrant inpatient unit recognized for its academic excellence.
  • Deliver both direct and indirect patient care tailored to various age groups, ensuring clarity in responsibilities and duties.
  • Adhere to the operational scope for unlicensed assistive personnel, following established protocols and guidelines in executing job functions.
  • Exhibit professionalism in attire and communication, contributing positively to a motivated team while adapting to evolving assignments throughout shifts.
  • Provide outstanding customer service through effective interpersonal communication, aligning with best practices to enhance satisfaction for patients and their families.
  • Encourage a supportive and collaborative work atmosphere among a diverse workforce and patient demographic.
  • A High School Diploma or GED is required, along with successful completion of an accredited Certified Nursing Assistant (CNA) or Medical Assisting (MA) program.
  • Basic Life Support (BLS) certification from the American Heart Association is essential, with a preference for candidates possessing at least six months of experience in nursing assistance or medical assisting.
  • Proficiency in fundamental patient care and an understanding of the unlicensed healthcare team's responsibilities are crucial.
  • Strong customer service abilities are necessary, alongside effective communication skills in English (Spanish proficiency is a plus) and computer literacy.
  • Must demonstrate the ability to work autonomously, prioritize tasks efficiently, and exhibit strong problem-solving skills with meticulous attention to detail.
  • Capability to manage multiple responsibilities, think critically, and exercise sound judgment is essential.
  • Show assertiveness in adhering to policies, working under pressure, and collaborating effectively with team members.

Keywords: CNA, Certified Nurse Assistant