Banking Professional
2 days ago
The Community Banker is a key role in our Retail Banking Center, responsible for delivering exceptional customer service, processing transactions, and promoting bank services and products.
Key Responsibilities:- Meet or exceed established goals and objectives for the position.
- Perform tasks in full compliance with established policies and procedures, including posting deposits and withdrawals, handling check-cashing requests, and maintaining cash drawer limits.
- Responsible for designated duties, such as completing money orders, cashier checks, and loan payments, and ensuring proper identification of customers.
- Professionally communicate with customers, explaining decisions made on transactions and promoting bank services and products.
- Actively generate new business relationships and participate in outside sales activities, including cold calling, prospecting, and community events.
- Assist in handling daily mail, including processing deposits and loan payments, and maintaining the proper control of cash and confidential financial information.
- Maintain inventory of supplies, forms, and equipment at the banking center and make recommendations for additions and deletions.
- Establish and maintain necessary records and files for the banking operation and direct pick-up, opening, delivery, and depositing of mail.
- Ensure all credit card cash advance transactions are handled in accordance with established policies and procedures.
- Confidently possess sufficient product knowledge and seek opportunities to explain, promote, or sell/cross-sell benefits of bank services and products to customers.
- High school diploma or equivalent.
- Successful completion of in-house training program or other approved training program.
- Maintain working knowledge of all federal and state banking regulations as they relate to tasks being performed.
- Ability to work well with customers and staff, both in person and by telephone, and possess good interpersonal skills.
- Sales skills a plus.
This position is set in a quiet, office environment and is generally regarded as light work. The employee may be required to stand, walk, sit, reach with arms, talk or hear, and use hands to write, type, and handle or feel objects.
Equal Opportunity Employer:Provident Financial Holdings is an Equal Opportunity Employer and makes employment decisions on the basis of merit. We want to have the best available persons in every job. Provident policy prohibits unlawful discrimination based on race, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disabilities, medical condition, sex (including pregnancy, childbirth, lactation requirements, or related medical condition), genetic information, sexual orientation, military or veteran status, or any other consideration made unlawful by Federal, State, or local laws.
Pay Rate:Starting Pay Rate: $19.00
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