Box Office Administrator

4 days ago


Marietta, Georgia, United States AEG Full time
About the Role

The Coordinator of Ticket Operations is a critical role in supporting U.S. Soccer's mission to make soccer the preeminent sport in the United States. As a member of our team, you will have the opportunity to contribute to the success of our events and work with a talented group of professionals who share your passion for soccer and customer service.

Responsibilities

Key responsibilities of this role include:

  • Executing ticket operational tasks, implementing ticket products and technology, and assisting with financial reporting for U.S. Soccer events.
  • Troubleshooting issues related to ticket management, mobile apps, and scanning systems for national team matches and tournaments.
  • Managing box office duties on matchdays for all U.S. Soccer events across various venues nationwide.
  • Assisting in building individual events in the ticketing system for U.S. Soccer supporters.
Requirements

To be successful in this role, you will need:

  • A bachelor's degree in a relevant field.
  • Minimum one year of computerized ticket operations experience.
  • Experience with Ticketmaster Host and Archtics preferred.
  • Expertise in other ticketing platforms and data analysis is a plus.
  • Excellent communication, interpersonal and customer service skills.
  • Proficiency with Microsoft Office and reporting.
  • Must be able to work evenings, weekends, events, and holidays as required.
Salary Range

The salary range for this position is $60,000 - $75,000 per year, depending on experience. Additionally, you will receive a comprehensive compensation package, including a casual work environment, inclusive culture, and opportunities for professional development.


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