Conference Services Attendant

1 week ago


New York, New York, United States Compass Group Careers Full time
Job Summary

As a Conference Services Attendant with Compass Group Careers, you will be responsible for ensuring that all meeting rooms and public areas of the facility are maintained to the highest level of professional appearance and that all meeting requirements are met prior to the meeting start time.

Key Responsibilities:
  • Moves and places tables, chairs, and other equipment for each event in the conference center.
  • Setup all offsite catering in conference rooms, ensuring all supplies are available.
  • Supplies and sets up items not included in the room, such as flipcharts, whiteboards, screens, and other equipment.
  • Assists with conference room readiness to determine that the rooms are equipped with proper materials, including water, glasses, pens, pads, handouts, event packages, and other essentials.
  • Refreshes rooms between meetings.
  • Provides prompt and detailed service as scheduled by management or by request.
  • Maintains consistent phone and email communication with clients, guests, team members, and support departments.
  • Offers assistance to clients and visitors throughout the building, including providing directions and escorting to conference rooms.
  • Communicates with co-workers and service partners to ensure updated information is shared.
  • Provides recommendations to planning managers regarding appropriate room setups and identifies solutions for unique setup challenges.
  • Conducts weekly site inspections of meeting rooms and contacts the necessary department if items require service.
  • Assists with basic audio visual equipment, as needed.
  • Maintains inventory of all supplies and notifies supervisors when additional supplies are needed.
Requirements:
  • Previous customer service or porter experience preferred.
  • Ability to lift up to 50 pounds.
  • Working knowledge of Microsoft Office products.
  • Excellent written and verbal communication skills.
  • Excellent organizational and time management skills.
What We Offer:
  • Medical, dental, and vision insurance.
  • Life insurance and AD&D.
  • Disability insurance.
  • Retirement plan.
  • Paid time off.
  • Holiday time off.
  • Associate shopping program.
  • Health and wellness programs.
  • Discount marketplace.
  • Identity theft protection.
  • Pet insurance.
  • Commuter benefits.
  • Employee assistance program.
  • Flexible spending accounts (FSAs).


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