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IT Support Specialist

2 months ago

Woodland, California, United States ZephyrTech Full time

About ZephyrTech:

We are a leading provider of comprehensive IT services to various industries, leveraging our expertise to deliver cutting-edge solutions. Our satisfied clients can rely on their IT systems, thanks to our managed services, which include server infrastructure, client management, telephony, office communication software, firewalls, and printers.

We design and implement modern, innovative, stable, secure, and reliable customer systems with a high degree of automation, serving over 100 clients and more than 1000 IT workstations.

Our full-service concept is tailored to meet the unique needs of our clients, offering a level of service that is unmatched by larger companies. As our team members say, 'We think big and make things happen that the big companies can only dream of.'

What We Offer:
  • A modern work environment with state-of-the-art technology and a pleasant atmosphere
  • An open and collegial work environment
  • A dynamic and personal team
  • Secure and long-term employment
  • A good working atmosphere with various measures for employee development
  • Short decision-making processes
Job Responsibilities:
  • Provide 1st and 2nd level support to clients
  • Handle customer inquiries over the phone and via other communication channels