Patient Access Coordinator
2 months ago
About the Role
We are seeking a skilled Patient Access Intake Specialist to join our team at Deaconess Health System. As a critical member of our healthcare team, you will play a vital role in ensuring seamless patient registration and intake processes.
Key Responsibilities
- Collect and verify patient information via phone, in-person, or online to accurately register patients.
- Verify patient eligibility and discuss ABN notices when necessary.
- Collect, secure, and post payments from patients.
- Provide exceptional customer service, including greeting patients, providing routing assistance, and offering wayfinding and guided tours of the facility.
- Act as a resource for all areas of the facility, delivering amenities, VIP gifts, and bereavement gifts as needed.
- Assist with transportation arrangements, security, and COVID screening and registration.
Requirements
To be successful in this role, you will need:
- High School diploma or equivalent.
- Knowledge of the healthcare revenue cycle and understanding of insurance.
What We Offer
Deaconess Health System is committed to providing a supportive work environment that fosters professional development and personal success. We offer a range of benefits, including flexible work schedules, tuition reimbursement, and competitive pay and incentives.
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