Patient Access Coordinator

1 week ago


Princeton, New Jersey, United States Deaconess Health System Full time

Job Summary

We are seeking a compassionate and dedicated Patient Access Intake Specialist to join our team at Deaconess Health System. As a key member of our Access Department, you will play a critical role in continuing our tradition of excellence in patient care.

Key Responsibilities

  • Collect and verify patient information via phone, in-person, or online to accurately register patients.
  • Verify patient eligibility and discuss ABN notices as needed.
  • Collect, secure, and post payments from patients.
  • Provide routing assistance, wayfinding, and guided tours of the facility.
  • Act as a resource for all areas of the facility, including security and transportation assistance.
  • Deliver amenities, VIP gifts, and thank you cards to patients.
  • Accurately review and resolve billing claim edits, follow-up workqueues, and patient workqueues related to registration errors.
  • Perform COVID screening and registration tasks.

Requirements

High school diploma or equivalent required. Knowledge of the healthcare revenue cycle and understanding of insurance are preferred.



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