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Hearing Solutions Advocate
2 months ago
Location: Maryland
Overview:
Are you a sales enthusiast with a passion for enhancing lives through innovative solutions? Acosta Group is looking for dedicated individuals to join our Hearing Solutions Team.
About the Role:
As a Hearing Solutions Advocate, you will play a pivotal role in transforming the hearing aid landscape through a cutting-edge telehealth approach that simplifies the hearing care journey for both users and providers.
Key Responsibilities:
1. Deliver an outstanding consultative sales experience to customers in retail environments.
2. Communicate our unique offerings and mission effectively to potential clients.
3. Develop and implement strategies to boost sales and improve conversion rates.
4. Manage customer interactions throughout the sales process, ensuring a seamless experience.
5. Provide ongoing support and guidance to customers at every stage of their hearing journey.
6. Retain customers by addressing concerns, resolving issues, and providing solutions.
7. Become a knowledgeable resource on hearing aids, hearing loss, and overall hearing health to enhance customer experience.
8. Collaborate with operations, sales, and marketing teams to share insights and drive improvements.
9. Offer basic customer support for inquiries and assistance.
10. Adapt to new processes and learn continuously to enhance service delivery.
Qualifications:
- Previous sales experience, preferably in a retail setting.
- A positive, outgoing demeanor with the ability to influence others.
- Strong presentation skills for training and information dissemination.
- Excellent customer service skills with superior communication abilities.
- Flexibility to work retail hours as required.
- Reliable transportation is essential.
What We Offer:
- Opportunity to represent a leading brand in an engaging environment.
- Competitive compensation structure, including hourly pay and sales commissions.
- Comprehensive health benefits, including medical, dental, and vision plans.
- Retirement savings options to secure your financial future.
- Work-life balance with accrued paid time off to recharge.
- Comprehensive training to ensure your success in the role.
Equal Opportunity Employer:
Acosta Group is committed to fostering a diverse and inclusive workforce, providing equal employment opportunities for all applicants and employees. Employment decisions are based on business needs, job requirements, and individual qualifications without regard to race, gender, disability, veteran status, or any other protected status.
