Pre-Sales Engineering and Solutions Architecture Manager

4 weeks ago

Germantown, Maryland, United States Hughes Full time
Job Title: Pre-Sales Engineering and Solutions Architecture Manager

EchoStar Corporation is a premier global provider of satellite communication solutions. We are seeking a highly motivated and experienced Pre-Sales Engineering and Solutions Architecture Manager to join our Hughes Network Systems division in Germantown, MD.

The ideal candidate will have a passion for solving complex problems, a deep interest in exploring what is possible with networking and security technologies, and a comfort in working directly with customers. This role will leverage extensive knowledge of networking, system integration, cloud, and cybersecurity to support customer-facing engagements, as well as internal Hughes Go to Market and strategic projects.

Responsibilities:
  • Lead and manage a team of pre-sales engineers who serve as the core experts in solution introduction, evaluation, and education.
  • Collaborate with the sales team and vendor partners to understand the needs of enterprise customers, develop strategies for navigating sales cycles, and close business opportunities.
  • Build strong partnerships with sales leadership to meet quota targets and ensure the development of long-lasting customer relationships.
  • Escalate customer feedback, product challenges, and gaps to the executive team to advocate for the needs of your team and customers.
  • Analyze complex issues and provide simple, effective solutions in collaboration with prospects, channel partners, and the sales team to deliver winning outcomes.
  • Maintain close working relationships with internal teams across product development, engineering, sales, marketing, and services.
  • Actively participate in the recruitment and interview process to source and evaluate potential candidates for your team.
  • Act as both a leader and a contributor by collaborating with your team in delivering compelling presentations to customers and prospects.
Requirements:
  • Bachelor's degree in computer science, network infrastructure, or related technical field.
  • 8+ years of relevant work experience.
  • 5+ years of experience in infrastructure architecture and networking.
  • 4+ years of experience managing technical, customer-facing enterprise resources, or equivalent experience.
Preferred Qualifications:
  • Proficiency with networking products such as Fortinet, Cisco, Cradlepoint, or similar and knowledge of IP networking including routing protocols and application analysis.
  • Experience in architecting and operating solutions built on cloud platforms, such as Azure, AWS, or GCP.
  • Excellent interpersonal skills with tact and diplomacy in communication are vital.
  • Ability to effectively communicate to express complex ideas and concepts in a clear, concise manner.
  • Time management abilities with an aptitude for supporting multiple projects simultaneously to deliver in a results-oriented environment.
Benefits:
  • Annual Salary: $109,000.00 - $145,000.00.
  • 401(k) retirement savings plan with company match; employee stock purchase plan; profit-sharing; company-paid life insurance, AD&D and disability.
  • Paid Time Off (PTO), company-paid holidays, health and wellness events, exercise and sports facilities (locations may vary).
  • Tuition reimbursement, employee referral program, year-round employee events and community programs, discounts on Dish Network and HughesNet.
  • Medical, Dental, Vision, Employee Assistance Program (EAP), Health Savings Account (HSA) with opportunities to earn employer contributions; Health Care, Dependent Care and Transportation Flexible Spending Accounts (FSA).

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