Part-time Contact Center Agent

3 weeks ago


Columbus, Ohio, United States Direct Interactions Full time
About Direct Interactions, we prioritize social responsibility, offering work-from-home opportunities to individuals with disabilities, veterans, and military spouses. Our team is comprised of compassionate and skilled contact center professionals dedicated to enhancing public service through innovative strategies. As a Customer Service Representative, you will be part of a collaborative environment that fosters teamwork, problem-solving, and continuous learning.

The role requires excellent communication skills, attention to detail, and multitasking abilities. You will need to navigate databases to resolve complex customer issues, maintain accurate records, and provide empathetic responses to customers. This position offers flexibility, allowing you to choose your working hours, subject to business needs, with a minimum of 20 hours per week required. The starting salary is $15.00 per hour, with opportunities for growth and performance bonuses.

Our company culture emphasizes work-life balance, recognizing the importance of taking care of both our clients and team members. Benefits include paid time off, sick leave, health and medical/dental insurance plans after 60 days worked, and performances bonuses. If you're passionate about delivering exceptional customer experiences and thrive in a dynamic environment, apply now

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