Guest Services Associate

2 days ago


Manhattan, Kansas, United States Earth Fare Full time
Job Details

Job Location
Four Points By Sheraton Manhattan - Manhattan, KS

Position Type
Full-Time/Part-Time

Salary Range
$14.00 Hourly

Job Category
Hospitality - Hotel

Description

As a Guest Services Associate, you will be the first point of contact for our guests, providing a warm and welcoming experience. Your primary responsibility will be to administer check-ins and check-outs, ensuring a smooth and efficient process. You will also be responsible for responding to guest inquiries in a professional and courteous manner, providing accurate and timely information and services.

Essential Duties & Responsibilities:
  • Maintain a friendly and warm demeanor at all times.
  • Obtain all necessary information when taking room reservations.
  • Monitor all V.I.P. and special guest requests.
  • Fully comprehend and execute all relevant phases of the front desk computer system.
  • Ensure logging and delivery of all messages, packages and mail in a timely and professional manner.
  • Be aware of all rate packages and promotions currently in effect.
  • Be familiar with all in-house groups. Be aware of all black out and restricted dates.
  • Ensure that all guests are checked in/out in a friendly efficient and courteous manner.
  • Process guest payments.
  • Being a source of information to guests on various matters such as transport and restaurant advice.
  • Explain all amenities to guests at check-in.
  • Be able to perform complete and ensure that all tasks and duties on the shift checklist are completed in a timely and efficient manner.
  • Answer all guest inquiries in a timely and professional nature.
  • Adhere to Brand standards and company policies.
  • Performs other duties as assigned.

Qualifications
  • High School Education and relevant hotel experience
  • Must be able to work well in stressful high pressure situations including ability to handle guest objections and disputes to satisfactory results.
  • Must be able to show initiative in job performance including anticipating what needs to be done before it becomes a necessity.

  • Sales Associate

    3 weeks ago


    Manhattan, Kansas, United States Rally House Full time

    About Rally HouseRally House is a specialty retail store that carries all things local. Our K-State store is looking for passionate retail team members who are ready to share their love for the K-State Wildcats.Job DescriptionThe Retail Sales Associate contributes to a dynamic retail environment where customers are treated like valued guests. This role...

  • Sales Associate

    5 days ago


    Manhattan, Kansas, United States Rally House Full time

    Rally House is a dynamic retail store that embodies the spirit of local communities. We're seeking a passionate Retail Sales Associate to join our team in Manhattan, where you'll have the opportunity to share your enthusiasm for the K-State Wildcats with customers and represent our brand with an exclusive employee discount. As we continue to grow beyond 200...

  • Sales Associate

    3 weeks ago


    Manhattan, Kansas, United States Rally House Full time

    Rally House is a specialty retail store that carries all things local Our K-State store is looking for passionate retail team members who are ready to share their love for the K-State Wildcats Join us today and represent Manhattan or your favorite team with an exclusive employee discount, as well as opportunities to receive continued development...


  • Manhattan, Kansas, United States The Lash Lounge Full time

    {"title": "Front Desk Sales Associate", "description": "About The Lash LoungeThe Lash Lounge is a world-class destination for semi-permanent eyelash extensions. We offer a complete menu of services, including eyelash extensions, refills, threading and more.Our MissionWe are dedicated to providing an exceptional customer experience, while focusing on the...


  • Manhattan, Kansas, United States The Lash Lounge Full time

    About The Lash LoungeThe Lash Lounge is a world-class destination for semi-permanent eyelash extensions. Our mission is to provide a warm and inviting atmosphere while focusing on the health and care of our guests' natural lashes.Job SummaryWe are seeking a highly motivated and experienced Front Desk Sales Associate to join our team. As a key member of our...


  • Manhattan, Kansas, United States Target Full time

    Be a Part of Something BigAt Target, we're committed to making a difference in the lives of our guests. As a Guest Advocate, you'll play a key role in creating a welcoming and inclusive shopping experience.Your Key Responsibilities:Connect with Guests: Engage with every guest, every time, and make a genuine connection through friendly conversation.Provide...


  • Manhattan, Kansas, United States The Lash Lounge Full time

    About The Lash LoungeThe Lash Lounge is a world-class destination for semi-permanent eyelash extensions, offering a complete menu of services including eyelash extensions, refills, threading, and more.Job SummaryWe are seeking a highly motivated and experienced Front Desk Sales Associate to provide an excellent customer experience to all of our guests, sell...


  • Manhattan, Kansas, United States Firehouse Subs Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our restaurant team, you will be responsible for providing exceptional service to our guests, ensuring a positive dining experience, and maintaining a clean and safe environment.Key ResponsibilitiesGuest...


  • Manhattan, Kansas, United States One Egg Group LLC Full time

    Job OverviewCompany: One Egg Group LLCPosition: Catering Service Team MemberJob Classification: Variable Hour/ As-Needed, Non-ExemptBenefits Eligibility: Not EligibleReports To: Service Lead or General ManagerWork Schedule: The schedule for a Catering Service Team Member will vary significantly based on the number and size of scheduled catering events. Team...

  • Service Team Member

    1 week ago


    Manhattan, Kansas, United States One Egg Group LLC Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Service Team Member to join our team at One Egg Group LLC. As a Service Team Member, you will be responsible for providing exceptional hospitality to our guests while maintaining a clean and efficient work environment.Key ResponsibilitiesProvide genuine hospitality to guests, ensuring a...


  • Manhattan, Kansas, United States Bourbon and Baker Full time

    Job OverviewBourbon and Baker is seeking highly motivated and customer-focused individuals to join our Service Team as Servers, Hosts, and Runners. As a member of our Service Team, you will be responsible for providing exceptional hospitality to our guests while maintaining a clean and efficient service environment.Key ResponsibilitiesGuest Service: Greet...


  • Manhattan, Kansas, United States Compass Group Careers Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Housekeeper to join our team at Compass Group Careers. As a Housekeeper, you will be responsible for maintaining the cleanliness and organization of our facilities, ensuring a high level of customer satisfaction and a safe and healthy environment for our guests.Key Responsibilities:Provide...


  • Manhattan, Kansas, United States Wingstop - Manhattan Full time

    Customer Service and Cash Handling RoleWe are seeking a reliable and detail-oriented individual to join our team as a Customer Service and Cash Handling representative at Wingstop - Manhattan. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, operating cash registers, and maintaining a clean and...


  • Manhattan, Kansas, United States Bourbon and Baker Full time

    Job Opportunity at Bourbon and BakerJob Title: Service Team Member - Servers, Hosts, RunnersJob Classification: Part-Time/ Variable Hour, Non-ExemptReports To: Service ManagerBenefits Eligibility: Not EligibleWork Schedule: We'll work with your schedule! Shifts are varied & flexible. Hours per week depends on your schedule. Weekend availability is...

  • Merchandise Associate

    3 weeks ago


    Manhattan, Kansas, United States Wal-Mart Stores , Inc. Full time

    {"title": "Merchandise Associate", "subtitle": "Join Our Team", "content": "At Walmart, we're looking for talented individuals to join our team as Merchandise Associates. As a key member of our sales floor team, you'll play a vital role in ensuring our customers have an exceptional shopping experience.Responsibilities:Provide exceptional customer service,...

  • Sales Associate

    3 weeks ago


    Manhattan, Kansas, United States Goodwill Industries of Akron Full time

    About Goodwill Industries of AkronGoodwill Industries of Akron is a non-profit organization dedicated to helping individuals prepare for, find, and retain employment. Our mission is to provide opportunities for men and women across Summit, Portage, Medina, Ashland, and Richland counties.Job SummaryWe are seeking an entry-level Sales Associate/Cashier to join...


  • Manhattan, Kansas, United States Leiszler Oil Full time

    Job SummaryWe are seeking a highly skilled and experienced General Manager to lead our store operations at Short Stop. As a key member of our management team, you will be responsible for overseeing daily store operations, supervising employees, and managing inventories to ensure exceptional customer service and sales growth.Key ResponsibilitiesOversee daily...


  • Manhattan, Kansas, United States Leiszler Oil Full time

    Job SummaryWe are seeking a highly motivated and experienced Assistant Store Manager to join our team at Leiszler Oil. As a key member of our retail operations team, you will be responsible for overseeing daily store operations, supervising employees, and managing inventories.Key ResponsibilitiesStore Operations: Assist the store manager in overseeing daily...


  • Manhattan, Kansas, United States Leiszler Oil Full time

    Job SummaryWe are seeking a highly motivated and experienced Assistant Store Manager to join our team at Leiszler Oil. As a key member of our retail operations team, you will be responsible for overseeing daily store operations, supervising employees, and managing inventories.Key ResponsibilitiesStore Operations: Assist the store manager in overseeing daily...


  • Manhattan, Kansas, United States Wingstop Full time

    Key ResponsibilitiesWe are seeking a reliable and detail-oriented Cashier and Customer Service team member to join our team in Manhattan, KS.As a key member of our front of house team, you will be responsible for handling monetary transactions, providing exceptional customer service, maintaining a tidy store environment, and assisting with...