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Catering Service Team Member
2 months ago
Company: One Egg Group LLC
Position: Catering Service Team Member
Job Classification: Variable Hour/ As-Needed, Non-Exempt
Benefits Eligibility: Not Eligible
Reports To: Service Lead or General Manager
Work Schedule: The schedule for a Catering Service Team Member will vary significantly based on the number and size of scheduled catering events. Team members will be contacted to accept work for events as they become available, with no guaranteed minimum notice. Flexibility is essential, and evening and weekend availability is required.
Role Summary: The Catering Service Team Member is an hourly position responsible for delivering exceptional hospitality across diverse settings. This role entails ensuring timely and accurate service to guests while fostering positive interactions. Candidates should possess strong communication skills, a solid work ethic, and the ability to work both independently and collaboratively. A passion for food and beverage service is essential, along with the ability to maintain professionalism in a fast-paced environment.
Benefits:
- Hourly pay ranging from $15-$20 per hour based on experience, plus participation in the company-wide tip pool.
- Access to the guest gratuity tip pool.
- Flexible scheduling options.
- Eligibility for the Employee Referral Bonus Program.
- 30% discount at all company locations.
- Mentorship opportunities for career and personal development.
- Company-observed holidays off.
- Training in food and beverage service from industry professionals.
- Potential access to industry certifications.
- Opportunities for career advancement within the organization.
- Participation in company-sponsored events and gatherings.
Key Responsibilities:
- Prepare for and serve guests at events in accordance with established procedures.
- Engage with guests in a friendly and courteous manner, ensuring a positive experience.
- Follow event orders and maintain food safety and cleanliness standards.
- Communicate effectively with team members and guests.
- Perform assigned side duties and cleaning tasks.
- Assist with food preparation as needed based on business volume.
- Learn the menu and communicate it proficiently to guests and colleagues.
Requirements:
- Positive attitude and approach to work.
- Ability to work effectively in a team environment.
- Strong communication skills in the predominant language of guests.
- Physical ability to navigate event spaces safely and efficiently.
- Adherence to company uniform and grooming standards.
Physical Demands:
- Ability to remain on your feet for extended periods.
- Capability to navigate stairs and lift items up to 50 lbs.
- Ability to work in various environmental conditions, including heat and noise.