Patient Care Coordinator

3 days ago


CA United States UnitedHealth Group Full time
Optum: Delivering Care with Technology

At Optum, we're dedicated to helping people live healthier lives. Our team works together to connect individuals with the care, pharmacy benefits, data, and resources they need to thrive. We're committed to advancing health equity on a global scale, and we're looking for talented individuals to join us in this mission.

Associate Patient Care Coordinator Role

This role provides critical front office support functions, including appointment scheduling, patient registration, cashiering, and answering incoming calls. The ideal candidate will have excellent customer service skills, experience in medical office processes, and the ability to work effectively in a fast-paced environment.

Responsibilities
  • Provide exceptional patient care and support, ensuring a positive experience for all individuals who interact with our office.
  • Manage medical records, maintaining accurate and up-to-date information.
  • Assist with therapeutic exercise programs and ensure all necessary equipment is clean and well-maintained.
  • Process requests for medical records release and maintain accurate logs.
  • Establish and maintain effective working relationships with patients, employees, and the public.
What We Offer

At UnitedHealth Group, we're committed to providing a comprehensive benefits package, competitive pay, and opportunities for growth and development. Our team is dedicated to making a positive impact on the communities we serve, and we're looking for individuals who share our passion for delivering exceptional care.

Requirements
  • High School Diploma or equivalent required.
  • 1+ years of experience in customer service and medical office processes preferred.
  • Ability to work effectively in a fast-paced environment and provide exceptional patient care.


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