Point of Sale Support Professional

4 days ago


Minneapolis, Minnesota, United States NORTH COUNTRY BUSINESS PRODUCTS Full time
About the Role
Purpose: To provide technical support and solutions to customers as a Point of Sale Support/Helpdesk Associate. This role requires excellent communication skills, attention to detail, and ability to work in a fast-paced environment.
Responsibilities:
  • Assess and resolve hardware/software issues for clients.
  • Provide timely updates on call status and resolution plans.
  • Install software, including remote technician, antivirus, and POS software.
  • Continuously improve client support service quality and efficiency.

We are seeking an individual with a strong background in customer service, technical skills, and ability to work independently. The ideal candidate will have experience with Microsoft Office and Outlook, as well as knowledge of computer software and hardware.



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