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Administrative Support Specialist
2 months ago
Job Summary: We are seeking a highly skilled and detail-oriented Administrative Assistant to join our team at Innova Solutions. As an Administrative Assistant, you will be responsible for providing exceptional customer service and support to our clients on a daily basis.
Key Responsibilities:
- Provide quality customer service and support to clients through phone interaction, problem resolution, and account transaction processing.
- Execute all correspondent requisites in a timely and accurate manner, demonstrating a strong understanding of the underlying business and specific client needs.
- Provide product knowledge and technical assistance as necessary, responding to client inquiries and investigating and correcting errors in client accounts and statements.
- Maintain correspondent accounts in accordance with applicable regulations and policies, ensuring regulatory compliance and minimizing exposure related to assigned processing tasks.
- Enter information into a computerized database and communicate any problems or issues to management.
Requirements:
- Ability to perform each essential duty satisfactorily.
- Excellent communication and problem-solving skills.
- Strong attention to detail and organizational skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
About Us: Innova Solutions is a leading provider of innovative solutions and services. We are committed to delivering exceptional results and building long-term relationships with our clients.
