Program Specialist

1 month ago


Westborough, Massachusetts, United States South Middlesex Opportu Full time

Job Summary

South Middlesex Opportu is seeking a Program Specialist to provide overnight support and ensure the safety and security of our shelter. As a key member of our team, you will be responsible for monitoring the adherence to house rules and routines, responding to emergency situations, and providing support to residents.

Key Responsibilities

  • Ensure the safety and security of the shelter and its residents
  • Respond calmly and effectively in emergency situations
  • Monitor chores, curfews, and household rules and routines
  • Set limits, de-escalate disruptive situations, and give warnings as needed
  • Provide written communication in the logs at the end of each shift
  • Offer support to residents and engage with them to understand their needs
  • Attend all staff meetings, group trainings, and supervisions as needed
  • Accept donations and oversee volunteer activities
  • Uphold confidentiality and maintain the trust of our residents and staff
  • Must be able to drive the SMOC Program van to transport clients

Requirements

  • Minimum High School Diploma or GED
  • Sensitivity to low-income families of diverse backgrounds
  • Ability to work independently and as part of a team
  • Bilingual strongly preferred
  • Good oral and written communication skills
  • Must have a valid driver's license and reliable transportation

Working Conditions

As part of the responsibilities of this position, the Program Specialist will have direct or incidental contact with clients served by SMOC in various programs funded or administered through the Executive Office of Health and Human Services. A successful background check is required.



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