Client Relationship Director

1 week ago


Pittsburgh, Pennsylvania, United States Kforce Inc Full time
About the Role

Kforce is a leading professional staffing and solutions firm that provides strategic partnerships in the areas of Technology and Finance & Accounting. Our mission is to deliver exceptional customer service, characterized by mutual respect, understanding, and trust.

Key Responsibilities
  • Source prospective clients through referrals, networking, social media, internet research, sales leads, and direct contact.
  • Schedule and conduct client meetings to introduce new clients to the value of Kforce, with an end goal of engaging them to utilize our professional staffing services.
  • Prepare and present professional services proposals.
  • Collaborate with Kforce colleagues to facilitate the placement process, which may include presentation of candidates, interview scheduling, client preparation and debrief, and salary negotiation.
  • As the client advocate, guide clients through the staffing process, ensuring they have full clarity of expectations.
  • Manage relationships throughout the assignment; expand Kforce presence within existing client accounts.
  • Continuously expand the Kforce client base through ongoing new business development.
  • Conduct all interactions with the utmost diplomacy and tact. Maintain confidentiality and treat others with conscientious respect.
  • Connect with candidates, colleagues, and clients on a regular basis to develop and maintain relationships, expand industry knowledge, and generate referrals and leads.
  • Stay abreast of current staffing trends and recommend creative strategies to facilitate continued new business development.
Requirements
  • BA/BS degree preferred.
  • 8-13 years professional experience in a staffing, corporate, recruiting, or professional sales environment.
  • Ability to develop customer relationship management, consultative, and negotiation skills.
  • Proven organizational skills with attention to detail and the ability to self-manage, prioritize initiatives, and work well in a team environment with competing demands and tight deadlines.
  • Excellent verbal and written communication skills with an emphasis on tact and diplomacy.
  • Strong internet research skills. Proficiency in MS Office, including Word and Excel. Ability to grasp cutting-edge technologies.
About Kforce

Kforce is an EEO/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.



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