Front Desk Representative

1 week ago


O'Fallon, Missouri, United States Baymont Inn & Suites O'Fallon Full time
Front Desk Attendant Job Description

We are seeking a skilled Front Desk Attendant to join our team at Baymont Inn & Suites O'Fallon. As a Front Desk Attendant, you will be responsible for providing exceptional customer service to our guests, handling reservations and check-ins, and maintaining a clean and welcoming lobby area.

Key Responsibilities:
  • Provide excellent customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Process reservations and check-ins, ensuring accuracy and efficiency.
  • Maintain a clean and organized lobby area, including the front desk and surrounding areas.
  • Treat guests with respect and professionalism, adhering to our hotel's high standards.
  • Be knowledgeable about the surrounding area, providing recommendations and assistance to guests as needed.
  • Assist with laundry and other tasks as required.
Requirements:
  • Previous hotel front desk experience is required.
  • High school diploma or equivalent is required.
  • Hotel experience: 2 years is required.
Preferred Qualifications:
  • Prior experience in Synxis PM is a plus.
  • Prior experience in a Wyndham brand hotel is a plus.

We offer a competitive hourly rate of $13 per hour and a flexible schedule that includes 8-hour shifts, day shifts, holidays, night shifts, and weekend availability. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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