Front Desk Representative
3 weeks ago
We're seeking a skilled Guest Services Agent to provide exceptional customer service and create memorable experiences for our guests.
Key Responsibilities:
• Greet guests warmly and make them feel welcome.
• Process check-in and check-out efficiently, handling guest credits and charges as needed.
• Act as a guest advocate, resolving inquiries and complaints in a timely manner.
• Provide information on local activities, such as skiing, snowmobiling, and hiking, upon request.
• Perform administrative tasks, including answering phones, typing, filing, and computer data entry as required.
• Audit key cards daily to ensure availability for guests and staff.
About Great Western Lodging Holdings, LLC:
We're a leading hospitality company dedicated to delivering exceptional guest experiences. Our team is passionate about providing warm and welcoming service to our guests, making their stay with us truly unforgettable.
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