Wealth Management Support Associate

2 weeks ago


Coral Gables, Florida, United States Truist Financial Corporation Full time

Position Overview:

The role of the Fiduciary Support Specialist is crucial in delivering exceptional service to our distinguished clientele. This position involves providing comprehensive administrative assistance to Trust Advisors and Investment Managers, ensuring the seamless management of personal trust administration and investment portfolios.

Key Responsibilities:

  1. Assist in the onboarding and training of new team members.
  2. Lead special projects in collaboration with the Wealth Region Support Leader.
  3. Foster a collaborative team environment that emphasizes trust and group identity.
  4. Manage daily transactional needs for clients, including processing deposits, distributions, and transfers.
  5. Maintain accurate client records and monitor transactions for compliance and timeliness.
  6. Utilize trust and investment systems to execute transactions and prepare reports.
  7. Respond to client inquiries with professionalism and within the scope of authority.
  8. Support sales initiatives by scheduling client meetings and preparing marketing materials.
  9. Assist advisors with administrative tasks to enhance client interactions.
  10. Deliver outstanding and personalized service to our Wealth Clients.

Qualifications:

Required:

  • Experience in a similar role or related field, with a focus on client service in trust, investment, or financial planning.
  • Strong knowledge of banking policies and procedures.
  • Excellent problem-solving abilities and interpersonal skills.
  • Exceptional oral and written communication skills.
  • Commitment to exemplary customer service and professional conduct.
  • Willingness to travel occasionally.

Preferred:

  • Undergraduate degree in a relevant field.
  • Completion of Trust School.
  • Certification as a Financial Trust Advisor (CFTA).

Company Overview:

Truist Financial Corporation is dedicated to fostering a diverse workforce and is an Equal Opportunity Employer. We are committed to providing a workplace free from discrimination and harassment, supporting our employees in their professional growth.


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