Healthcare Navigator Position for Population Health Management

3 weeks ago

Washington, Washington, D.C., United States Community of HOPE Full time
About Community of Hope

Community of Hope is a mission-driven, innovative nonprofit organization dedicated to improving health and ending family homelessness in Washington, D.C. As a Federally Qualified Health Center, we provide medical, dental, behavioral health, and care coordination services for the whole family at three locations in DC.

Salary Range

The estimated salary for this position is between $95,000 and $105,000 annually, with the offer amount determined by the candidate's education, qualifications, and experience.

Job Description

We are seeking an experienced Nurse Navigator to join our team as part of our Population Health Management initiative. The successful candidate will be responsible for delivering care management and care coordination services based on patient-centered individual care plans. This includes ensuring that care is coordinated with patients and across healthcare providers, settings, conditions, community service providers, and caregivers.

The ideal candidate will have excellent communication skills, strong organizational abilities, and a passion for providing high-quality patient care. They will also have experience working with electronic health records and knowledge of primary care and health maintenance.

This role involves:

  • Providing eligible patients with information related to My Health GPS services and answering patient inquiries;
  • Developing clinical elements of individual care plans, including biopsychosocial assessments of patient needs;
  • Ensuring care plans align with provider orders and COH standards of care;
  • Monitoring patient health status and documenting progress towards care plan goals;
  • Implementing person-centered care plans through linkages, referrals, and coordination with needed services;
  • Liaising with healthcare teams, patients, and caregivers to ensure continuity of care and reduce fragmentation;
  • Facilitating patient empowerment and quality of life through education and support;
  • Counseling patients on healthcare utilization to avoid unnecessary emergency room visits and hospitalizations;

The selected candidate will work closely with our Lead Nurse Navigator and other healthcare professionals to ensure seamless care delivery and achieve our mission to improve health and end family homelessness.

Required Skills and Qualifications

To succeed in this role, you will need:

  • A Bachelor of Science degree in Nursing;
  • A current, unencumbered DC Registered Nurse license with CPR certification;
  • Knowledge of primary care and health maintenance;
  • Experience educating patients with chronic health conditions (preferable);
  • Ability to work with computers and electronic health records;
  • Strong verbal and written communication skills;
  • Organizational skills with an ability to multitask;
  • Demonstrated cultural competence in communicating with low-income populations;
  • Demonstrated ability to function effectively in a team environment;
Benefits

As a valued member of our team, you can expect a comprehensive benefits package, including:

  • 8-hour workdays with paid lunch;
  • 11.5 paid company holidays, 1 personal floating holiday, 15 days of paid vacation, and 12 days of paid sick leave;
  • National Health Service Corps and DC Health Professional Loan Repayment Program participation;
  • Tuition reimbursement, loan repayment for clinicians, licensing reimbursement, and continuing education unit funds;
  • Ongoing internal leadership training for supervisors;
  • Diversity, equity, and inclusion training and initiatives;
  • Ongoing well-being activities and culture compact activities;
  • Medical/Dental/Vision Plans through CareFirst BlueCross Blue Shield;
  • Life insurance, short-term disability, and long-term disability insurance;
  • 403(b) Retirement Plan;
  • Flexible Spending Accounts for medical and dependent care reimbursable expenses;

Join our dynamic team and contribute to making a positive impact on the lives of those we serve

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