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Studio Operations Manager
2 months ago
We are seeking a highly motivated and experienced Studio Operations Manager to join our team at YogaSix. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our studio, ensuring that we meet our sales goals and maintain a high level of customer service.
Key Responsibilities- Manage and drive personal sales and train wellness advisors in sales.
- Manage and drive all revenue streams: membership, retail, and teacher training.
- Direct, discipline, and coach members of the team.
- Provide daily, weekly, and monthly reporting and goal-setting to owners following the formats recommended by YogaSix.
- Ensure YogaSix is compliant with Human Resources (HR) and Payroll law requirements.
- Process HR paperwork promptly.
- Provide owners with processed team payroll hours timely for payroll processing.
- Flag HR issues and communicate to owners promptly.
- Manage time efficiency and effectively to meet essential duties and responsibilities across the board.
- Requires to be physically present at the studio at least 80% of the time.
- Allows to work remotely 20% of the time, unless business necessity requires physical presence.
- Communicate effectively and keep lines of communication open with owners, studio team members, customers, and providers.
- Solve disagreements and conflict.
- Maintain an open-door policy with all levels (owners, teachers, wellness advisors, YogaSix franchise personnel, customers).
- Identify deficiencies, make recommendations for improvement, and implement changes successfully.
- Carry herself/himself with professionalism, be punctual, reliable, and neat.
- Work independently and as a team.
- 2+ years of retail/service sales or fitness sales experience.
- Proven experience in supervising people successfully.
- Ability to successfully lead the studio team to fulfill performance benchmarks.
- Demonstrated experience in generating and following up on leads.
- Confident in generating personal sales, and training wellness advisors on sales.
- Proficient in data management, computers, and studio software.
This is a full-time position that requires the ability to work in a fast-paced environment. The successful candidate will be required to be physically present at the studio at least 80% of the time.
