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Studio Manager
2 months ago
The General Manager will oversee all studio functions, including membership sales, retail sales, instructor performance, and evaluation. They will lead sales efforts, drive membership growth, and develop strategies to prevent member attrition to competitors.
About Us:
Club Pilates is a leading boutique fitness brand with a strong presence in the market. As a General Manager, you will be part of a dynamic team that is committed to providing high-quality fitness experiences to our members.
Key Responsibilities:
- Execute lead generation via Grass Roots Marketing and Networking
- Implement sales process to schedule prospects into Intro classes
- Drive and increase membership sales
- Manage staff schedules
- Ensure studio retail/products are stocked with accurate inventory counts
- Train and Supervise Sales Associates
- Hire/Manage instructors at the studio
- Proficiency in ClubReady, to include revenue reports, attendance reports, etc.
- Review instructor evaluations and assist in mentorship/disciplinary action as needed
- Independently make decisions related to high-level customer service
- Collect outstanding dues
- Maintain cleanliness and organization of the Pilates Studio
- Enforce Club Pilates policies and procedures
- Ensure all forms, administrative supplies, and studio literature is stocked and visible
- Schedule and participate in networking/community events and studio promotions
- Strategically manage marketing campaigns to generate leads for the studio
Requirements:
- Excellent sales and leadership skills
- 2+ years of retail/service sales or fitness sales experience
- Confident in generating personal sales and training Sales Associates in sales
- Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training
- Must be fluent in English and have excellent communication and strong interpersonal skills
- Ability to excel in a fast-changing, diverse environment
- Ability to recognize areas of improvement and make changes using good judgment
- An affinity and passion for fitness
- Solid writing and grammar skills
- Highly organized, proficient in data management, ability to prioritize and meet deadlines
- Professional, punctual, reliable, and neat
- Strong attention to detail and accuracy
- Trustworthy and ability to handle confidential information
- Ability to work harmoniously with co-workers, clients, and the general public
- Proficiency with computers and Studio software
What We Offer:
- Competitive base salary and monthly bonus opportunity
- Health, dental, and vision insurance (covered at 75% by company)
- Consistent bonus plan
- 401K benefits and match plan
- Paid Time Off
- Holiday pay
- Complimentary continuing education
- Professional Career Development
- Referral Bonuses
- Travel Opportunities
- Nurturing and vibrant environment
