General Manager

1 week ago


Los Angeles, California, United States Riser Fitness, LLC Full time
Job Summary

We are seeking a highly motivated and experienced General Manager to lead our Pilates studio in Riser Fitness, LLC. As a key member of our team, you will be responsible for overseeing all studio functions, including membership sales, retail sales, instructor performance, and employee management.

Key Responsibilities
  • Execute lead generation and sales strategies to drive membership sales and increase revenue.
  • Manage staff schedules, ensure accurate inventory counts, and train and supervise Sales Associates.
  • Hire and manage instructors at the studio, review instructor evaluations, and assist in mentorship and disciplinary action as needed.
  • Proficiently use ClubReady software to manage revenue reports, attendance reports, and other studio operations.
  • Independently make decisions related to high-level customer service, collect outstanding dues, and maintain cleanliness and organization of the studio.
  • Enforce Club Pilates policies and procedures, ensure all forms and administrative supplies are stocked and visible, and schedule and participate in networking and community events.
Requirements
  • 2+ years of retail/service sales or fitness sales experience.
  • Excellent communication and interpersonal skills, with the ability to work harmoniously with co-workers, clients, and the general public.
  • Ability to excel in a fast-changing, diverse environment, with a strong attention to detail and accuracy.
  • Proficient in data management, with the ability to prioritize and meet deadlines.
  • Professional, punctual, reliable, and neat, with a trustworthy and ability to handle confidential information.

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