Café Service Specialist
2 weeks ago
- Dental coverage
- Employee discounts
- Vision coverage
Applicants must be at least 21 years old to serve alcoholic beverages.
Note: All Café staff are required to obtain an Illinois Food Handlers Certificate within 30 days of employment at their own expense.
Key Responsibilities:
- Welcome members by name with a friendly demeanor
- Exhibit strong verbal communication abilities
- Adhere to procedures outlined in the relevant manual
- Respond to inquiries from members and guests in line with club protocols
- Stay informed about various activities and offerings
- Manage cash transactions accurately at the register
- Maintain cleanliness and organization in the Café area
- Demonstrate a positive customer service approach aligned with the company's Core Values: Friendliness, Superior Service, Integrity, Improvement, and Safety
- Assist customers with inquiries and product choices
- Follow safety and sanitation procedures according to health regulations
- Prepare food and beverage items according to company recipes
- Perform additional tasks as assigned by the supervisor
- Medical, Dental, and Vision insurance (available for full-time employees)
- Company-paid Life Insurance (available for full-time employees)
- 401K plan with company matching
- Professional Development Reimbursement - FFC matches 50% of costs for educational activities up to $200 per calendar year, effective after 90 days of employment (available for full-time employees)
- Training for fitness instructors and significant discounts on educational programs (Pilates, Group Fitness, Personal Trainer, Yoga)
- Complimentary Club Membership for access to all FFC locations
- Open Door Policy - Managers and corporate team members maintain an open-door approach
- Diverse and Inclusive Culture - Our team consists of individuals from various backgrounds, fostering a welcoming environment
- 25% discounts on Spa, Retail, and Fitness classes for all employees
- Employee appreciation initiatives
- Various additional benefits including Nationwide Pet Insurance, Ventra Benefit Program (pre-tax), and affordable phone plans
Our Purpose:
"To enhance the lives of our members and guests by improving their overall health and well-being." Our members, guests, and staff reflect the diversity of our community. We are committed to fostering a respectful and inclusive environment.
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