Café Service Specialist

2 weeks ago


Park Ridge, Illinois, United States Fitness Formula Clubs Full time
Benefits:
  • Dental coverage
  • Employee discounts
  • Vision coverage
Are you passionate about providing exceptional service in a vibrant environment? Fitness Formula Clubs is recognized for excellence in the fitness sector. We are currently seeking a part-time Café Attendant who embodies enthusiasm, dependability, and a willingness to learn. At FFC, delivering outstanding customer service is essential. You will create a welcoming, tidy, and secure atmosphere for all patrons while adhering to FFC's core principles. You will be part of a supportive and diverse team dedicated to fostering relationships and adding value by assisting others.

Applicants must be at least 21 years old to serve alcoholic beverages.

Note: All Café staff are required to obtain an Illinois Food Handlers Certificate within 30 days of employment at their own expense.

Key Responsibilities:
  • Welcome members by name with a friendly demeanor
  • Exhibit strong verbal communication abilities
  • Adhere to procedures outlined in the relevant manual
  • Respond to inquiries from members and guests in line with club protocols
  • Stay informed about various activities and offerings
  • Manage cash transactions accurately at the register
  • Maintain cleanliness and organization in the Café area
  • Demonstrate a positive customer service approach aligned with the company's Core Values: Friendliness, Superior Service, Integrity, Improvement, and Safety
  • Assist customers with inquiries and product choices
  • Follow safety and sanitation procedures according to health regulations
  • Prepare food and beverage items according to company recipes
  • Perform additional tasks as assigned by the supervisor
What We Provide:
  • Medical, Dental, and Vision insurance (available for full-time employees)
  • Company-paid Life Insurance (available for full-time employees)
  • 401K plan with company matching
  • Professional Development Reimbursement - FFC matches 50% of costs for educational activities up to $200 per calendar year, effective after 90 days of employment (available for full-time employees)
  • Training for fitness instructors and significant discounts on educational programs (Pilates, Group Fitness, Personal Trainer, Yoga)
Additional Benefits of Working at FFC:
  • Complimentary Club Membership for access to all FFC locations
  • Open Door Policy - Managers and corporate team members maintain an open-door approach
  • Diverse and Inclusive Culture - Our team consists of individuals from various backgrounds, fostering a welcoming environment
  • 25% discounts on Spa, Retail, and Fitness classes for all employees
  • Employee appreciation initiatives
  • Various additional benefits including Nationwide Pet Insurance, Ventra Benefit Program (pre-tax), and affordable phone plans
Our Commitment to Hospitality: FFC provides a comprehensive training program that all employees must complete. This training includes multiple hospitality courses to be finished within the first 90 days. Your manager will outline your specific training and schedule upon hiring.

Our Purpose:

"To enhance the lives of our members and guests by improving their overall health and well-being." Our members, guests, and staff reflect the diversity of our community. We are committed to fostering a respectful and inclusive environment.

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