Operations Supervisor
2 weeks ago
About Us:
Established in 2010, Grand Fitness Partners is a prominent franchisee of Planet Fitness, managing over 66 locations. Our mission is to improve lives by offering a top-notch fitness experience in a friendly and non-threatening atmosphere.
Your Role:
At Planet Fitness, our team members share a common goal: a commitment to our exceptional brand and a dedication to ensuring our members feel at home in our Judgement Free Zone.
The Operations Supervisor will support the General Manager in overseeing club activities to guarantee an outstanding Judgement Free experience for our members. This role involves leading a team of staff in a positive and encouraging manner, with a focus on ongoing employee training and development.
What We Offer:
- On-Demand Pay
- Competitive Salary
- Medical, Dental, and Vision Coverage
- Paid Time Off for Vacation and Sick Days
- Employee Discounts and Perks
- Complimentary Black Card Membership
- 401K Retirement Plan
As the Operations Supervisor, your responsibilities will include:
- Demonstrating a passion for providing a consistent and exceptional experience to our members, guests, and fellow team members.
- Organizing shift schedules for staff members.
- Assisting in the recruitment and onboarding of new team members.
- Training both new and existing staff on club operations.
- Effectively managing conflicts as they arise.
- Delegating tasks to club personnel and ensuring adherence to all company policies and procedures.
- Monitoring team performance and providing constructive feedback to the General Manager and team members.
- Managing the inventory system for club operations.
- Accurately processing retail transactions and striving to meet sales targets.
- Coaching and guiding team members through the disciplinary process when necessary.
Qualifications:
- 1-2 years of experience in a management or supervisory role.
- Must be at least 18 years old.
- High school diploma or GED equivalent is required.
- Willingness to obtain CPR/AED certification (training provided).
- Excellent customer service abilities.
- Strong problem-solving skills.
- Effective verbal and written communication skills.
- Basic proficiency in computer applications (Microsoft Suite).
- Capability to lift up to 50 pounds.
- Ability to stand and walk for extended periods.
This position is contingent upon the successful completion of a background check following offer acceptance. All background checks will be conducted in compliance with applicable federal, state, and local laws.
Compensation: $19 per hour
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