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Project Coordinator

2 months ago

Milford, Connecticut, United States ServiceMaster by Rice Full time
Job Summary

We are seeking a highly skilled and experienced Project Coordinator to join our team at ServiceMaster by Rice. As a key member of our operations team, you will be responsible for managing and leading emergency and disaster restoration/recovery services in residential and commercial customer sites.

Key Responsibilities
  • Project Management
    • Manage and lead projects from start to finish, ensuring timely completion and customer satisfaction.
    • Develop and implement project plans, including resource allocation and scheduling.
    • Collaborate with cross-functional teams to ensure seamless project execution.
  • Customer Service
    • Provide exceptional customer service, ensuring customer needs are met and exceeded.
    • Communicate effectively with customers, insurance representatives, and internal stakeholders.
    • Resolve customer complaints and issues in a timely and professional manner.
  • Operations Management
    • Oversee daily operations, including staff supervision, equipment maintenance, and supply management.
    • Ensure compliance with company policies, procedures, and industry standards.
    • Identify and implement process improvements to increase efficiency and productivity.
  • Technical Skills
    • Develop and maintain technical skills in water and fire restoration, mold remediation, and carpet and general cleaning techniques.
    • Stay up-to-date with industry developments, best practices, and new technologies.
Requirements
  • Education
    • High school diploma or equivalent required.
    • Bachelor's degree in a related field preferred.
  • Experience
    • Minimum 2 years of experience in project management, operations management, or a related field.
    • Experience in water and fire restoration, mold remediation, and carpet and general cleaning techniques preferred.
  • Skills
    • Excellent communication, organizational, and leadership skills.
    • Ability to work in a fast-paced environment and prioritize multiple tasks.
    • Strong problem-solving and analytical skills.
Working Conditions

This position requires the ability to work in a fast-paced environment, lift up to 50 pounds, stand for long periods, and climb stairs. A valid driver's license is required.

ServiceMaster by Rice is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.