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Technical Training Specialist

1 month ago

Fremont, California, United States Tesla Full time
Job Title: Technical Trainer, Service

The Technical Trainer, Service position at Tesla requires an exceptional individual with the ability to assess needs, develop and deliver tailored training solutions, and build strong relationships with regional stakeholders. This role demands creativity, proactivity, organization, flexibility, and a passion for electric vehicles.

Key Responsibilities:
  • Partner with Territory Director, Regional Service Managers, Service Managers, Service Coaches, and Training Team to identify training needs and develop solutions.
  • Provide on-site coaching and guidance to support the development of critical service skills aligned with regional objectives.
  • Develop individualized learning plans to ensure service employees meet readiness targets and review training curricula.
  • Ensure accurate and effective communication of training programs and processes to the field.
  • Provide ongoing training and development support to ensure a problem-solving mindset is applied across the Tesla Service domain.
  • Deliver service-specific training on electric vehicles with complex automotive/electromechanical systems and exhibit expert knowledge of maintenance and repair methods.
Requirements:
  • S3 technician or higher.
  • Degree or certificate in Automotive Technology or equivalent experience.
  • Strong expertise in automotive system repair and training, including reading and interpreting mechanical drawings and electrical schematics.
  • Ability to collaborate with regional leadership and staff.
  • Highly skilled in common workplace and database software (PowerPoint, Excel, Word, Outlook).
  • Valid driver's license required; valid passport preferred for up to 75% travel.
Benefits:
  • Competitive pay and comprehensive benefits package, including medical, dental, and vision plans.
  • Family-building, fertility, adoption, and surrogacy benefits.
  • 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits.
  • Company-paid Basic Life, AD&D, short-term and long-term disability insurance.
  • Employee Assistance Program, Sick and Vacation time, and Paid Holidays.
  • Commuter benefits, Employee discounts, and perks program.

Expected compensation: $60,000 - $132,000/annual salary + cash and stock awards + benefits. Pay offered may vary depending on individualized factors, including market location, job-related knowledge, skills, and experience.