EDI Account Specialist

3 weeks ago


Cleveland, Ohio, United States Quadax, Inc. Full time
Job Overview

Quadax, Inc. is seeking a highly skilled EDI Account Representative to join our team. As a key member of our operations team, you will be responsible for assisting clients with the setup and implementation of our electronic claims processing software, Xpeditor.

Key Responsibilities
  • Provide exceptional client support and training on Xpeditor features and daily operations.
  • Identify billing trends and present clients with additional products and features to enhance their experience.
  • Collaborate with insurance payers to resolve claims issues and implement custom data converts.
  • Develop and maintain strong relationships with clients, ensuring seamless communication and support.
  • Stay up-to-date with industry developments and best practices in medical billing and Electronic Data Interchange processes.
Requirements
  • Bachelor's degree in a related field or equivalent experience.
  • Excellent investigative and software troubleshooting skills, with the ability to multitask and prioritize tasks effectively.
  • Strong public speaking skills and ability to communicate complex information to clients.
  • Previous experience working remotely and willingness to travel for business purposes.
  • Ability to maintain confidentiality and handle sensitive information.
What We Offer

As an EDI Account Representative at Quadax, Inc., you will have the opportunity to work with a dynamic team, develop your skills, and contribute to the success of our clients. If you are a motivated and detail-oriented individual with a passion for medical billing and Electronic Data Interchange, we encourage you to apply for this exciting role.



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