Customer Account Representative

2 weeks ago


Edmond, Oklahoma, United States C.H. Robinson Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Account Specialist. In this role, you will be responsible for building and maintaining strong relationships with our customers, providing exceptional service, and driving business growth.

Key Responsibilities
  • Develop and execute customer engagement strategies to drive business growth and customer satisfaction
  • Collaborate with internal teams to resolve customer issues and improve operational efficiency
  • Utilize C.H. Robinson's global technology platform, Navisphere, to analyze data and provide insights to customers
  • Network with Account Management, Operations, and Capacity teams to drive business results
Requirements
  • High School Diploma or GED equivalent
  • Previous customer engagement experience
  • Ability to travel up to 5% (domestically)
Preferred Qualifications
  • Value a diverse and inclusive work environment
  • Basic proficiency in Microsoft Office Suite of Programs
  • Attention to detail, accuracy, and problem-solving skills
  • Negotiation, collaboration, and influencing skills
  • Bachelor's Degree from an accredited college or university
About C.H. Robinson

C.H. Robinson is a global logistics company that values diversity, inclusion, and employee growth. We offer a comprehensive benefits package, including health, wealth, and self benefits, to support our employees' total wellbeing.

Benefits
  • Two medical plans (including a High Deductible Health Plan)
  • Prescription drug coverage
  • Enhanced Fertility benefits
  • Flexible Spending Accounts
  • Health Savings Account (including employer contribution)
  • Dental and Vision
  • Basic and Supplemental Life Insurance
  • Short-Term and Long-Term Disability
  • Paid and floating holidays
  • Paid time off (PTO)
  • Paid parental leave
  • Paid time off to volunteer in your community
  • Charitable Giving Match Program
  • 401(k) with 6% company matching
  • Employee Stock Purchase Plan
  • Plus a broad range of career development, networking, and team-building opportunities


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