Customer Account Representative
2 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Account Specialist. In this role, you will be responsible for building and maintaining strong relationships with our customers, providing exceptional service, and driving business growth.
Key Responsibilities- Develop and execute customer engagement strategies to drive business growth and customer satisfaction
- Collaborate with internal teams to resolve customer issues and improve operational efficiency
- Utilize C.H. Robinson's global technology platform, Navisphere, to analyze data and provide insights to customers
- Network with Account Management, Operations, and Capacity teams to drive business results
- High School Diploma or GED equivalent
- Previous customer engagement experience
- Ability to travel up to 5% (domestically)
- Value a diverse and inclusive work environment
- Basic proficiency in Microsoft Office Suite of Programs
- Attention to detail, accuracy, and problem-solving skills
- Negotiation, collaboration, and influencing skills
- Bachelor's Degree from an accredited college or university
C.H. Robinson is a global logistics company that values diversity, inclusion, and employee growth. We offer a comprehensive benefits package, including health, wealth, and self benefits, to support our employees' total wellbeing.
Benefits- Two medical plans (including a High Deductible Health Plan)
- Prescription drug coverage
- Enhanced Fertility benefits
- Flexible Spending Accounts
- Health Savings Account (including employer contribution)
- Dental and Vision
- Basic and Supplemental Life Insurance
- Short-Term and Long-Term Disability
- Paid and floating holidays
- Paid time off (PTO)
- Paid parental leave
- Paid time off to volunteer in your community
- Charitable Giving Match Program
- 401(k) with 6% company matching
- Employee Stock Purchase Plan
- Plus a broad range of career development, networking, and team-building opportunities
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