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Customer Engagement Specialist

2 months ago

Las Vegas, Nevada, United States Bedrock Landscape Supply an Outdoor Living company Full time
Sales Specialist Role at Bedrock Landscape Supply

Position Overview: Are you passionate about customer interactions and ensuring a memorable shopping experience? The Sales Specialist role at Bedrock Landscape Supply is designed for individuals who excel in providing exceptional service and managing transactions. As a key representative of our company, you will be instrumental in creating a welcoming atmosphere for our clientele.

Key Responsibilities:

  • Welcome customers with a friendly demeanor and deliver prompt service
  • Accurately process customer purchases and manage transactions
  • Handle various payment methods and ensure correct change is provided
  • Assist customers with product inquiries and detailed information
  • Facilitate returns and exchanges while managing cash transactions
  • Monitor cash flow and ensure accurate transaction reconciliation
  • Maintain a clean and inviting workspace
  • Follow safety protocols and cash handling procedures
  • Build strong relationships with customers through engagement
  • Proactively reach out to both existing and potential customers for sales opportunities
  • Exemplify FORTITUDE values in all daily responsibilities

Essential Qualifications:

  • High school diploma or equivalent required
  • Minimum of one year experience in retail sales and cashier roles preferred
  • Understanding of sales strategies and customer service excellence
  • Fluency in English; bilingual in Spanish is advantageous
  • Basic math skills and familiarity with POS systems
  • Strong communication and interpersonal skills
  • Positive attitude with a commitment to customer satisfaction
  • Experience operating forklifts and related equipment is a plus
  • Computer skills are beneficial
  • Must be at least 18 years of age

Additional Considerations:

  • Physical Requirements:
    • Ability to stand, walk, talk, and occasionally lift items
  • Work Environment:
    • Combination of indoor and outdoor settings including store, yard, and warehouse areas
  • Employment Type: Available as Full-time or Part-time with weekend shifts