Customer Care Specialist

24 hours ago


Las Vegas, Nevada, United States SuperCare Health Full time
Job Summary

We are seeking a highly skilled and compassionate Customer Care Specialist to join our team at SuperCare Health. As a key member of our post-acute care team, you will play a vital role in providing exceptional customer service to our patients and clients.

Key Responsibilities
  • Provide timely and effective communication with patients, clients, and referral sources to ensure seamless care coordination.
  • Process and manage patient orders for durable medical equipment, supplies, and services.
  • Verify medical necessity and insurance coverage to ensure accurate billing and reimbursement.
  • Collaborate with healthcare professionals to ensure comprehensive care plans and timely interventions.
  • Maintain accurate and up-to-date records of patient interactions, orders, and outcomes.
Requirements
  • Experience in medical supply or healthcare industry preferred.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Proficiency in Microsoft Office and electronic medical records systems.
  • Knowledge of medical terminology and diagnosis.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and supportive work environment.
  • Recognition and rewards for outstanding performance.

At SuperCare Health, we are committed to delivering high-quality care and exceptional customer service. If you are a motivated and compassionate individual who shares our values, we encourage you to apply for this exciting opportunity.



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