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Collections Portfolio Manager
1 month ago
We are seeking a skilled Collections Representative to join our Shared Services division in Schaumburg, IL. As a hybrid employee, you will report to the Service Operations Manager, Billing & Collections.
The ideal candidate will manage assigned account portfolios, perform duties in accordance with department guidelines and procedures, identify and apply payments, document collections activities, and respond to internal and external requests in a timely manner. Additionally, you will review reports, account activity, and prepare correspondence, process premium write-offs within authority, and consistently meet established productivity and quality standards.
Requirements:
High School, Associates degree; or equivalent. Authority levels limited to write-off and disbursement policy and grid. Core skills include action-oriented, problem-solving, conflict management, customer focus, time management, communication, and analysis. Behavioral skills include leadership, collaboration, interpersonal skills, and professionalism. Technical skills include moderate MS Office Excel, Word, Outlook, Majesco, Applied EPIC, BIPS, and Receivables Online.
About Us:
Munich Re Specialty Group North America (MRSG N.A.) is a unique organization providing expertise in specialty and marine lines of insurance as well as surety risks and customs bonds with in-house claims solutions. We offer a diverse work environment that champions professional development, innovation, and passion, providing employees with a great benefits package. All of our benefits are effective the first day of employment, including generous healthcare plans, voluntary dental and vision plans, 401(k) plan, flexible spending plans, Health Savings Accounts (HSA), paid time off, paid holidays, tuition reimbursement, short/long-term disability, paid parental leave, Employee Assistance Program (EAP), Employee Wellbeing Program, community involvement, and life insurance.
