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Business Operations Coordinator
2 months ago
As a key member of our team, you will provide high-level support to customers and internal stakeholders, ensuring seamless order preparation, processing, and coordination. Your technical expertise and strong communication skills will enable you to achieve superior results and drive business growth.
Key Responsibilities- Create client proposals, including new customer setup, specification entry, pricing, classification, and revenue codes.
- Generate purchase orders upon receipt of complete order entry packets and ensure timely and accurate order processing.
- Work with vendors and internal project teams to reconcile acknowledgement discrepancies and manage ship dates based on project requirements.
- Create and publish customer status reports, coordinating delivery/install dates with vendors, operations, clients, and project managers.
- Assist with project management tasks, including spec checks and punch ID/resolution, ensuring factory interface and monitoring project schedules.
- Support individual sales representatives and account managers with requested tasks, serving as a hub of communication and information for cross-functional teams.
- Ensure timely, accurate, and customer-centric communication with internal and external stakeholders.
- Ability to learn and apply technical skills in dealership business systems and software.
- Proficiency in Microsoft Office software (Excel, Word, Outlook).
- Prior experience managing multiple projects simultaneously in a fast-paced work environment.
- Excellent oral and written communication, organizational, analytical, and administrative skills.
- Ability to see the big picture and integrate into day-to-day tasks and activities.
- Understanding of the complexities and sophistication required to thrive in the dealer environment.
- Fluid interpersonal skills to interact effectively with a wide range of customers, personnel, and departments.