Service Leadership Opportunity
5 days ago
We are seeking an experienced Service Manager to lead our service department at Bay Ridge Auto Group.
This is a dynamic opportunity for a skilled professional to make a significant impact in customer satisfaction and operational efficiency.
Key Responsibilities- Lead a team of 15+ service associates, providing hands-on leadership and mentorship to ensure exceptional results.
- Dispatch tasks and monitor workflow to optimize productivity and minimize downtime.
- Oversee high-priority customer issues, ensuring timely resolution and maintaining a high level of customer satisfaction.
- Update and manage the company's knowledge base to maintain compliance with federal, state, and local regulations.
- Manage timecard management and scheduling to ensure seamless operations.
- Experience: Minimum 5 years in a similar role with a proven track record of success.
- Brand Familiarity: Prior experience with Honda, Mazda, or Volkswagen is desirable but not required.
- Technical Proficiency: Working knowledge of Windows-based computers and essential software applications.
- Leadership: Proven ability to manage a department of at least five employees.
- Customer Focus: Commitment to providing exceptional service and building strong relationships with customers.
- Competitive Compensation: Attractive salary ranging from $85,000 to $110,000 per year, depending on experience.
- Health Benefits: Comprehensive health, dental, and vision insurance.
- Retirement: 401(k) plan with employer match.
- Work-Life Balance: Paid time off and holidays to recharge and pursue personal interests.
- Professional Development: Ongoing training and clear career advancement opportunities to help you grow professionally.
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