Golf Cart Operations Assistant

4 days ago


Williamsburg, Virginia, United States Kingsmill Resort Full time
Golf Cart Attendant Job Description

Overview:

This position is responsible for preparing and distributing golf carts to customers during the golf season based on business levels. Reports to Director of Golf and professional staff.

Responsibilities:
  • Staging and breaking down carts.
  • Towing, cleaning, and preparing carts for daily play and storage.
  • Directing and assisting guests to the pro shop, starter, practice range, and first tee.
  • Performing practice range services.
  • Tagging and cleaning golf clubs before placing in storage.
  • Assisting members and guests after they play.
  • Assisting the cart fleet coordinator with cart maintenance responsibilities.
  • Maintaining cleanliness in all storage and guest areas of the golf operations.
  • Handling requests of guests and staff.
  • Adhering to policies and procedures and service standards.
  • Assisting professional staff.
  • Assisting the Starter.
  • Distributing and keeping rental sets clean and in proper order.
  • Checking in rental sets in the starter's absence on the log.
  • Communicating pertinent information with the staff and POD.
  • Providing exceptional guest service.
  • Assisting with tournament setup as required, working well with the group.
  • Performing other duties as assigned.
Qualifications:
  • Possess basic knowledge of services provided by Kingsmill.
  • Must have professional presentation and strong customer service skills.
  • Must have the ability to communicate with guests and respond to questions about the course in a friendly manner, possessing a knowledge of golf.
  • Ability to operate a golf cart, four-wheel drive jeep, and driving range picker.
  • Ability to lift, push, pull, or carry 90 pounds, stand, bend, stoop, and to withstand a range of outside weather conditions (heat/cold, rain/snow, etc.) for up to eight hours.
  • Must be at least 16 years of age.
  • Valid State Driver's License.
  • Ability to work days, nights, weekends, and holidays.

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