Customer Service Lead Specialist
3 days ago
**Job Overview:**
Burlington Stores, Inc. is seeking a highly motivated and experienced Customer Service Lead to join our team at our new store location in New Orleans. As the Part-Time Customer Service Lead, you will be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly, and professional customer service at all times.
**Key Responsibilities:
- Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team.
- Drive improvement of friendliness, speed of checkout, and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism.
- Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions.
- Coordinate meal and break periods and monitor schedule adherence.
**Salary:** $13 per hour - $15 per hour (estimated salary: $28,800 - $31,200 per year)
**Location:** New Orleans, LA 70131
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