Customer Service Lead Specialist

3 days ago


New Orleans, Louisiana, United States Burlington Full time

**Job Overview:**

Burlington Stores, Inc. is seeking a highly motivated and experienced Customer Service Lead to join our team at our new store location in New Orleans. As the Part-Time Customer Service Lead, you will be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly, and professional customer service at all times.

**Key Responsibilities:

  • Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team.
  • Drive improvement of friendliness, speed of checkout, and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism.
  • Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions.
  • Coordinate meal and break periods and monitor schedule adherence.

**Salary:** $13 per hour - $15 per hour (estimated salary: $28,800 - $31,200 per year)

**Location:** New Orleans, LA 70131



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