Garage Door Service Specialist

3 weeks ago


New Orleans, Louisiana, United States Precision Door Service Full time
Company Overview

Precision Door Service is a leading provider of residential garage door service, with over 100 locations nationwide. Our professional and certified technicians repair over 1000 garage doors every day, providing outstanding service to our customers.

Job Summary

We are seeking a highly skilled Customer Support Representative to join our team. As a key member of our customer service team, you will be responsible for resolving product or service problems, managing large amounts of incoming calls, and identifying and assessing customers' needs to achieve satisfaction.

Key Responsibilities:
  • Resolve product or service problems
  • Manage large amounts of incoming calls
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships of trust through open and interactive communication
Required Skills and Qualifications:
  • Proven customer support experience
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
Benefits:

As a Customer Support Representative at Precision Door Service, you will enjoy a competitive salary of $27,000.00 per year, plus benefits that include a comprehensive training program, opportunities for career advancement, and a collaborative work environment.

About Us

Precision Door Service has been selected multiple years as Franchise Business Review Top 50 Franchises for Franchise Satisfaction. We have also ranked #13 in the top 20 new franchises by Entrepreneur magazine and #227 in Entrepreneur magazine's Franchise 500.



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